South Africa: Hotel Room Attendant posted by President Hotels
Job Description
We are seeking a dedicated Hotel Room Attendant to join the housekeeping team and ensure the highest standards of cleanliness, comfort, and presentation for all guest rooms and public areas. The successful candidate will play a key role in maintaining the hotel’s luxury standards and contributing to an exceptional guest experience.
- Minimum 1–2 years’ experience in housekeeping or room attendant roles, preferably in a 4* or 5* start hotels
- Basic education Grade 12 or equivalent; hospitality or housekeeping qualification advantageous
- Strong attention to detail and pride in maintaining high standards
- Ability to work independently and collaboratively as part of a team
- Good time management, organizational skills, and professional attitude
- South African citizen with a valid ID
Key Competencies
- Room Cleaning & Maintenance – Ensure guest rooms are cleaned, serviced, and maintained according to hotel standards
- Public Area Maintenance – Maintain cleanliness and presentation of corridors, lobbies, lounges, and back-of-house areas
- Guest Service & Experience – Respond promptly and professionally to guest requests and ensure rooms exceed expectations
- Health, Safety & Hygiene – Comply with all hygiene, safety, and chemical handling procedures
- Team Collaboration – Work effectively with housekeeping staff and assist in training when required
- Inventory Control – Monitor and report stock levels for cleaning supplies, amenities, and linen
Duties & Responsibilities
- Clean and service guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
- Replace amenities, towels, and linens according to hotel standards
- Report maintenance issues, damages, or guest concerns to supervisors promptly
- Maintain cleanliness in public areas, corridors, and back-of-house spaces
- Use cleaning chemicals and equipment safely and according to instructions
- Respond to guest requests for additional items or services in a courteous and timely manner
- Support other housekeeping staff to ensure smooth daily operations
- Assist in training new housekeeping team members when required
- Monitor and handle linen, cleaning supplies, and equipment carefully to prevent loss or damage
- Uphold the hotel’s values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity
Important Application Notes
- Must hold a valid South African ID
- Only candidates with relevant housekeeping experience will be shortlisted
- Ensure your CV is 100% updated
- All applicants will attend a virtual introduction interview
- Recruitment aligns with the company’s Employment Equity Plan
About the Hotel
The President Hotel is on a journey to be recognised as a true luxury destination.
Our purpose: to create and inspire memorable experiences.
Our vision: to become Cape Town’s most loved hotel.
Set in the heart of Bantry Bay, between Cape Town’s vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.
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