• Sales and Operations Management
  • Drive demand generation and convert qualified leads into revenue through effective sales execution and customer engagement.
  • Manage key customer relationships in collaboration with Pre-Sales and Service Delivery teams.
  • Guide pricing strategy by advising on appropriate schedules for bids and proposals.
  • Track pipeline performance, report on business development progress, and benchmark against targets.
  • Support new client acquisition through collaborative sales efforts and cross-functional coordination.
  • Leverage synergies across the One-InnoVent group to unlock industry-specific opportunities.
  • Build and maintain strong relationships with stakeholders in new and existing accounts.
  • Identify market opportunities and contribute to the development or retirement of solutions.
  • Provide strategic input into planning, budgeting, and performance reviews with executive leadership.
  • Promote collaboration across teams to drive cross-sell, upsell, and innovation.
• Staff Leadership and Management
  • Lead the achievement of InnoVent Group objectives by setting clear goals, managing performance, and motivating the team to excel.
  • Build and sustain a high-performing team through effective leadership, role clarity, training, and career development.
  • Foster open communication and implement change management initiatives as needed.
  • Define team roles, responsibilities, and individual performance objectives.
  • Establish KPIs and deliver regular feedback through a structured performance review process.
  • Promote continuous improvement and knowledge sharing through a formal knowledge transfer plan.
  • Manage performance in line with company policies and legal requirements.
  • Champion a collaborative, InnoVent-focused culture and ensure alignment with Group governance.
• Governance, Risk and Business Continuity Management
  • Establish governance systems aligned with future needs, including policies, procedures, and reporting structures.
  • Benchmark operational programs and practices against industry standards to ensure competitiveness.
  • Stay informed on emerging trends and innovations in operations.
  • Proactively manage business risks through continuous internal and external impact monitoring and stakeholder analysis.
  • Lead improvement initiatives that enhance profitability or mitigate functional risks.
  • Uphold the highest ethical standards in all operational practices.
  • Ensure full compliance with InnoVent initiatives through regular audits and timely corrective actions.
• External Parties and Relationship Management
  • Manage service provider relationships, ensuring quality delivery, evaluating consultant performance, and escalating deviations for corrective action.
  • Act as a trusted advisor to operational Heads and Group Executives, fostering strong, collaborative relationships.

Sectors: Sales and Marketing, Information Technology