Cape Town: Senior Inbound Consultants posted by Kendrick Recruitment

Senior Inbound Consultant
Location: Cape Town
Property Type: Luxury Travel Company
Salary: Negotiable DOE + Commission-Based Incentives

Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service.

Key Responsibilities:

• Design, quote, and plan bespoke travel itineraries across Southern and East Africa

• Manage all aspects of client journeys from initial quotation to post-travel file closure

• Ensure seamless execution of in-country tours and be available on call for guests during travel

• Maintain up-to-date and accurate tour administration

• Book all necessary services and reconfirm details prior to travel

• Coordinate tour-related invoicing and payments with the accounts team

• Prepare and deliver precise and comprehensive travel documents

• Manage relationships with suppliers and resolve any issues that may arise during the guests travel

Requirements:

• Minimum of 3 years experience in a luxury inbound consulting role

• Strong destination knowledge of Southern and/or East Africa

• Proficiency in Tourplan is essential

• Excellent command of written and verbal English

• Professional communication skills and the ability to manage high-profile clients and agents

• Strong organisational abilities and attention to detail

• Ability to manage a high volume of work while maintaining accuracy

• Capable of working independently and within a collaborative team environment

• Sound judgement and ability to manage crisis situations calmly and effectively

• Strong sense of urgency and ability to meet deadlines

Remuneration:

• Competitive and market-related salary

• Commission-based incentives tied to performance and sales

This is a fantastic opportunity for a driven and professional individual to further their career in luxury travel with a dynamic and growing company.