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George: Reception Manager – George posted by Planet Fitness

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Job Description

Purpose of the Job:

  • Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
  • Willingness to conduct group exercise classes

Key Performance Areas include:

  • Assisting with Club Administration when necessary
  • Cash management
  • Communication with members and staff
  • Managing of Receptionist
  • Monitoring of access and overrides for staff and members
  • Reception stock control
  • Resolving member complaints
  • Training of Receptionist

Experience & Competencies Required:

  • Ability to motivate staff and lead by example
  • Advanced levels of administrative accuracy
  • Display friendly and efficient qualities that reflect the Planet Fitness way
  • Display uncompromising levels of honesty and integrity
  • Have excellent communication skills and be able to liaise at all levels
  • Intermediate PC skills
  • Must be able to work shifts
  • Possess high level energy levels
  • Previous experience within a front desk or welcome desk position added advantage
  • Proven track record in managing staff, planning, organising, conflict handling and problem solving
  • Have reliable transport

CV’s can be sent directly to *****@*****.co.za 

 

Please complete our recruitment link www.********.co.za for us to get to know you abit better.

 

** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.

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