South Africa: Restaurant Manager

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Restaurant Manager – Pool Deck to join our Food & Beverage leadership team. We are seeking a highly skilled and hands-on Restaurant Manager with proven experience managing large-scale food and beverage operations. The ideal candidate will have a strong background in high-volume restaurants or luxury hotel F&B outlets, with the ability to lead and motivate a team, ensure flawless service delivery, and drive operational and financial success. You will oversee all aspects of the newly renovated Pool Deck restaurant, including guest engagement, staff leadership, supplier and inventory coordination, financial reporting, and compliance with health, safety, and hygiene standards. Flexibility to assist other hotel outlets will be required, ensuring consistency and excellence across all dining experiences. Experience & Requirements Minimum 3-5 years’ management experience in large-scale food and beverage/restaurant operations (hotel or resort environment preferred) Hospitality Management qualification (advantageous) Strong leadership, people management, and team development abilities In-depth knowledge of high-volume restaurant and bar operations Excellent communication, interpersonal, and problem-solving skills Ability to multitask and remain calm in a fast-paced environment Proficiency in Microsoft Office and restaurant systems (Micros-Simphony, Opera, Dineplan) Strong financial acumen with experience in cost control, stock management, and reporting Passion for hospitality and a commitment to exceptional guest service South African citizen with a valid ID Duties & Responsibilities Lead daily Pool Deck operations, ensuring smooth service delivery and exceptional guest experiences Develop and implement operational plans, SOPs, and service standards Manage reservations, guest flow, and service coordination for a high-volume outlet Oversee inventory, purchasing, and supplier relationships to ensure cost efficiency and quality Monitor performance metrics, budgets, and financial reports to optimise profitability Engage with guests, handle feedback and complaints, and drive repeat business through service excellence Increase revenue through upselling, promotions, and innovative service initiatives Recruit, train, coach, and retain a high-performing team Manage rosters, leave, and disciplinary processes in line with labour practices Conduct performance evaluations and appraisals to motivate and grow the team Ensure strict compliance with health, safety, and hygiene regulations Maintain outlet cleanliness, presentation, and brand standards at all times Collaborate with other outlets and departments to ensure consistency in hotel-wide service delivery Important Application Notes Must hold a valid South African ID Only candidates with relevant F&B/restaurant management experience will be shortlisted Ensure your CV is fully updated before applyi