Job Description
- Assist in identifying growth opportunities by analysing customer segments, regional trends, and product penetration.
- Support the maintenance and accuracy of customer and product master data to ensure seamless sales processes.
- Act as a liaison between internal teams and dealers, helping resolve queries, track orders, and ensure timely communication.
- Collaborate with marketing and sales teams to roll out targeted campaigns aimed at improving hit rates and conversion.
- Help maintain CRM systems and generate reports to track sales performance, campaign effectiveness, and dealer engagement.
- Assist in refining customer segmentation models to enable more personalized and effective outreach.
- Identify inefficiencies in internal sales processes and propose solutions to enhance productivity and responsiveness.
Requirements
- A diploma or degree (completed or in final year of studies) in Sales, Marketing, Business Administration, or Data Analytics.
- Strong Excel and data analysis skills; experience with CRM systems is a plus.
- A passion for sales operations, market intelligence, and customer engagement.
- Excellent communication and interpersonal skills.
- A proactive mindset with the ability to work both independently and in a team.
- Curiosity to understand market dynamics and customer behaviour.
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