Job Description
- Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence,
- Develops specific goals and plans to prioritize, organize, and accomplish work tasks,
- Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms
- Assists in the ordering of F&B supplies, cleaning supplies and uniforms
- Get to know and personally engage with regular guests
- Ensure guest satisfaction
- Monitor all guest complaints, actioning steps where necessary
- Food & Beverage Planning & Control
- Monthly stocktaking and Ensure tight control over F&B security to avoid damage or theft.
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