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Cape Town City Centre: Dental Practice Manager posted by The Approach

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Job Description

Location: Cape Town | Employment Type: Full-time Our client, a well-established dental practice, is seeking a highly organised, professional, and experienced Practice Manager to oversee the day-to-day operations of the practice, manage staff, and ensure adherence to clinical and administrative guidelines. This is a pivotal leadership role responsible for maintaining operational excellence and supporting both the clinical and administrative teams. Role Overview: The Practice Manager will take ownership of the practice’s operational, administrative, and HR functions. They will manage staff, oversee clinical and administrative workflows, and ensure smooth day-to-day functioning of the practice. The role will also include oversight of financial and compliance-related activities, supporting the practice’s strategic and operational objectives. Key Responsibilities: Operational & Clinical Oversight: Oversee day-to-day activities of the practice to ensure efficient operations. Implement and maintain clinical guidelines and administrative procedures. Oversee assistants and the Maintenance Manager to ensure smooth workflow and patient experience. Administrative Oversight: Manage all creditor-related administrative tasks. Oversee debtor-related administration and reporting. Ensure proper scheduling of leave and overtime in relevant systems Support the reception team with escalated administrative tasks as needed. Human Resources & Team Management: Manage HR-related administration including contracts, performance reviews, warnings, and payroll processing for auditors. Maintain HR documentation in systems such as Teamhub. Provide leadership, guidance, and support to all staff members to foster a professional and positive workplace culture. Reporting & Compliance: Ensure accurate and timely reporting of financial, HR, and operational data. Maintain compliance with clinical, administrative, and regulatory standards. Candidate Profile: Proven experience in practice management or a similar operational leadership role. Strong organisational and multitasking skills. Excellent communication and interpersonal skills. Knowledge of HR processes. Ability to lead and manage a diverse team. Familiarity with practice management systems is highly advantageous: Goodx TIMETREE Teamhub To Apply: If you are an organised, proactive, and professional leader with a passion for operational excellence in a patient-focused environment, please submit your CV.
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