Job Description
- Personnel Supervision & Operations:
- Supervise workshop and/or field personnel on day-to-day tasks.
- Ensure work is completed to standard, on time, and within scope.
- Oversee and support mechanical and technical repair work.
- Monitor and sign off on the completion of PDI documents for new and second-hand machines.
- Review and sign off daily tool room documents (e.g., picking lists, stock take sheets).
- Enforce compliance with safety, quality, and operational procedures.
- Manage resources, tools, and materials required for job execution.
- Provide frequent updates to management on production and operational matters.
- Immediately report any production delays or issues to relevant managers.
- Plan jobs, allocate tasks, and provide hands-on assistance where required.
- Train, mentor, and evaluate workshop staff and apprentices.
- Ensure daily housekeeping and maintenance of the workshop/site environment.
- Safety Compliance:
- Achieve 80%+ adherence to health, safety, and environmental regulations and promote zero workplace accidents.
- Conduct daily documented toolbox talks with workshop staff (focus on PPE, hazard ID, safety practices, etc.).
- Conduct regular inspections and/or audits for compliance with safety legislation (NEMA, Waste Act, Air Quality Act, etc.).
- Proactively inspect tools and equipment to ensure 100% operational safety.
- Report safety issues or unsafe equipment to relevant managers within 24 hours.
- Serve as Section 8.2 appointee, supporting OHSA compliance and assisting the HSE team.
- Quality Control and Continuous Improvement:
- Enforce high-quality control standards to improve Fix Right First Time (FRFT) rates.
- Inspect all new and repaired equipment to ensure 100% compliance with OEM standards.
- Lead continuous improvement initiatives and ensure prompt resolution of identified issues.
- Ensure accuracy and compliance in all workshop documentation.
- Conduct daily PPE inspections and enforce usage.
- Recommend, implement, and track process or operational improvements
- Customer Relations:
- Resolve customer complaints/inquiries within 24 hours or provide clear feedback.
- Provide on-site technical support with strong focus on customer satisfaction and product quality.
- Training and Development:
- Promote internal and external training opportunities for team development.
- Encourage ongoing technical skills development across the team.
- Standby and After Hours:
- Participate in standby rotation, ensuring 30-minute on-call response times.
- Ensure 100% standby availability Monday to Sunday or as per the standby roster .
- Hands-on and Technical Tasks:
- Lead by example in hands-on tasks to reduce breakdown response times.
- Ensure PDIs are completed and signed off on schedule with 100% compliance .
- Equipment Maintenance and Safety:
- Perform and/or assist with monthly inspections of all equipment to ensure safety compliance.
- Verify quality inspections and documentation are completed before equipment leaves the premises.
- Inspect all lifting equipment regularly, ensuring 100% certification and immediate reporting of defects.
Duties and Responsibilities:
- Plan, coordinate, allocate, and supervise daily work assignments.
Monitor progress and perform quality checks on completed work. - Provide hands-on support with repairs, fabrication, servicing, and maintenance.
- Enforce compliance with Health and Safety regulations and safe work practices.
- Coordinate with internal departments to ensure job completion.
- Maintain accurate records (job cards, timesheets, parts used, reports).
- Troubleshoot and resolve technical issues in workshop and on-site.
- Manage tool/equipment use, maintenance, and PPE compliance.
- Monitor inventory and request materials as required.
- Provide performance feedback and disciplinary support to management.
- Train and mentor staff to support skills development.
- Represent the company professionally at all times.
- Participate in toolbox talks, meetings, and planning sessions.
- Perform additional duties as requested by Management.
- Assist with enforcing company policies and addressing discipline-related matters.
Skills:
- Strong technical knowledge (mechanical, hydraulic, and electrical systems).
- Proven leadership, planning, and supervisory skills.
- Excellent problem-solving, decision-making, and analytical skills.
- Ability to read/interpret technical drawings and instructions.
- Strong interpersonal, verbal, and written communication skills.
- Computer literacy, especially in Microsoft Office and job tracking systems.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and commitment to quality control.
- Ability to lead by example and maintain discipline.
- Sober habits and mature demeanor.
- Strong multitasking and prioritization skills.
- Hands-on ability and operational flexibility.
- Willingness to work extended hours when required.
- Capable of working independently and collaboratively.
- Knowledge of OEM standards and workshop tools/equipment.
- Excellent understanding of Health & Safety legislation, implementation, and enforcement.
- Commitment to complete all required iComply training within 12 months. (Refer to Training List and Prospectus)
Qualifications:
- Grade 12 (Matric).
- Trade-tested artisan (Mechanical / Millwright / Fitter / Boilermaker or equivalent).
- 3 – 5 years’ experience in a supervisory workshop or field service role.
- Health, safety, and supervisory/management training completed.
- Valid Code 14 Driver’s License.
- Exposure to Section 8.2 Health & Safety requirements or relevant training.
- Willingness to travel locally and internationally.
- Self-motivated and committed to staying up to date on relevant legislation, standards, procedures, processes and or guidelines.
- Completion of formal health and safety programs related to workshop management.
Working Conditions:
- Monday to Friday, with weekend/public holiday work as required.
- Overtime and standby may be required.
- Work in indoor (workshop) and outdoor (site) environments.
- Travel to customer sites and remote locations may be necessary.
Physical Requirements:
- Must be physically and medically fit to perform supervisory and manual tasks.
- Mobility to attend meetings, perform inspections, and provide technical support.
- Reliable attendance and timekeeping required.
- Professional image and adherence to PPE at all times.
- Ability to communicate effectively with all levels of staff and external clients.
——————————————————-
Duties & responsibilities at each company Must Be Clearly Listed on CV.
No criminal record.
Be medically fit & able to pass a medical examination.
Please Note: Only successful candidates will be contacted.
Thank you
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