South Africa: Level 2 IT Support Engineer

Your Mission in the Winter Wonderland Be the icebreaker for technical issuestroubleshoot and resolve problems swiftly Deliver world-class customer service that warms even the coldest client day Work solo in the field or as part of a blizzard-busting tech team Research and implement cutting-edge tech improvements for clients Mentor junior techsbecause even snowflakes need guidance to form a strong avalanche Your Gear (Tech Stack) Networking Skills: Security, Network or equivalent experience Windows 10 Mastery: Printer issues? Youll melt them like spring sunshine Microsoft Cloud: Office 365, Azure, Azure ADif you know the difference between Office 365 and Microsoft 365, youre already ahead of the snowpack Familiarity with Cisco, HP, Dell, Datto, Sophosthe ice axes of IT Perks Thatll Keep You Toasty Work-from-home flexibility when the snow drifts high Company laptop & phoneyour survival kit Free parking, flu jabs, fruit, and drinks 35 days holidaybecause even snow warriors need a thaw Private healthcare, pension scheme, and tailored development plans Fun office vibe: Think pods, gaming consoles, and bi-monthly socials Up to 10 days of training per yearstay sharp like an icicle Why Youll Love This Role Variety : From law firms to construction sitesyour terrain changes like winter landscapes Culture : Flexible, collaborative, and community-driven Tech : Only the latest and greatestbecause outdated gear is like skating on thin ice Contact Seth Hickley at