Brackenfell: Debtors Assistant

Key Responsibilities Billing & Invoicing Process and issue accurate customer invoices, credit notes, and monthly statements Ensure all supporting documentation is complete and approvals are followed Debtors Account Management Maintain customer accounts, allocate payments, and reconcile monthly balances Ensure compliance with financial controls and audit requirements Collections & Follow-Up Monitor overdue accounts and follow up with clients Document communications and escalate issues when needed Build professional relationships to resolve queries efficiently Reporting & Analysis Prepare weekly/monthly aged debtor reports with commentary Highlight risks and assist with month-end closing and audits Query Resolution & Customer Support Investigate account discrepancies with internal teams Respond to client enquiries on invoices, statements, and balances Administrative Duties Maintain filing and archival systems Support Finance Team with ad hoc administrative tasks Minimum Requirements Grade 12 / Matric (Accounting subjects advantageous) 24 years experience in Debtors, Accounts, or Finance Admin Experience in construction, engineering, or project-based environments advantageous Proficient in MS Excel; knowledge of Sage, Pastel or similar Strong accounting knowledge, attention to detail, and organisational skills Excellent communication, professionalism, and problem-solving ability Integrity, reliability, and a strong work ethic