Knysna: Hotel Manager posted by HotelJobs

Hospitality and Outdoor- New Vacancy- Hotel General Manager Hotel- Knysna Requirements Matric / Grade 12 A tertiary qualification in Hospitality Management or related field (advantageous) Minimum 5 years experience in hotel operations, with at least 2 years in a supervisory or management role Strong working knowledge of hotel systems (e.g., Apex, Micros, eRes, or similar) Excellent understanding of housekeeping front office, F&B, and maintenance processes Proven experience managing teams in a busy hotel or lodge environment Description (Summary) Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. Develops and implements strategies where key hotel metrics are identified, communicated and delivered Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance Builds and maintains effective working relationships with all key stakeholders and business partners Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Proven experience in general management with strong problem-solving capabilities Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Experienced in using IT systems on various platforms Strong communication skills and at building lasting relationships Package on offer R Negotiable Gross pm Starting Date: January 2026