Cape Town: Change Administrator posted by DLK Group

Key Responsibilities

• Change Administration & Coordination
• Coordinate and support day-to-day change management activities.
• Maintain and update change logs, registers, action logs, and communication trackers.
• Assist in the preparation, distribution, and storage of change-related documentation, including presentations, reports, and meeting packs.
• Support meeting scheduling, minute taking, and follow-up on action items.

Data Management & Reporting

• Consolidate and validate data inputs from various workstreams to ensure accuracy and completeness.
• Develop and maintain dashboards, trackers, and reporting templates for leadership review.
• Use advanced Excel functions (pivot tables, lookups, formulas, conditional formatting) to analyse and present data clearly.
• Prepare data visualisations to support decision-making and stakeholder engagement.

Stakeholder Support

• Provide administrative and coordination support to the change leadership team.
• Liaise with internal teams and stakeholders to collect required inputs, documentation, and updates.
• Ensure all communication follows the organisations standards for quality and consistency.

Quality & Governance

• Ensure compliance with established change management processes and governance frameworks.
• Assist with version control, document management, and audit readiness.
• Proactively identify gaps or risks in documentation or data and escalate appropriately.

Requirements

Skills & Competencies
Technical Skills

• Advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, complex formulas, data cleansing).
• Ability to create clear, compelling data visualisations (Excel, PowerPoint, or similar tools).
• Strong digital literacy and ability to work with project management or collaboration platforms.

Core Competencies

• Exceptional attention to detail and accuracy.
• Strong organisational skills and ability to manage multiple priorities.
• Analytical mindset with the ability to interpret and present data meaningfully.
• Excellent written and verbal communication skills.
• Ability to work independently while supporting multiple leaders concurrently.
• Professional, proactive, and service-oriented approach.

Qualifications & Experience

• 23 years experience in an administrative, project coordination, or change support role.
• Experience working in structured change or transformation environments (advantageous).
• Relevant diploma in Administration, Business, Change Management, or related field.
• Experience supporting senior leaders or multi-stakeholder environments.