Hluhluwe: Camp Manager posted by Hospitality and Outdoor Ltd

Hospitality and Outdoor – New Vacancy – Camp Manager Luxury Lodge – Hluhluwe, KZN Requirements · Previous camp manager/safari host experience in a remote hospitality environment an advantage · Experience in the service industry in dealing with guests and staff · Previous experience in working with children advantageous · Communication skills with guests and staff · Good organizational skills · Lateral thinking ability with initiative · Must adhere to World Class Hospitality and Service Standards · Professional, courteous and hospitable to guests · Must be able to cope under pressure to meet guests’ needs · Be able to lead and correct when needed · Must be honest, have good integrity, proactive and driven with career ambitions · Be knowledgeable about the environment, surrounding communities and country · Must have a valid unendorsed SA driver’s license – essential Responsibilities · Prepare welcome and departure notes for guests · Check guests in during the day and manage dietaries, children, or any other special requests · Implement and follow the BOPs · Host guests during the day – meet them back from game drive and assist with any request they have · Ensure that all products that come into contact with the guest are consistently of the correct standard · Check set ups for breakfast, lunch and dinner · Make sure the main area is always tidy and styled to the BOPs · Host guests at mealtimes and check smooth running of service from the kitchen and waiters · Work closely with waiters and HODs to maintain a high service standard · Assist in any other departments as and when required · Host children’s activities at the lodge Package on Offer · Market related salary · Live in Starting date: ASAP