Job Description
Key Responsibilities:
- Manage a portfolio of approximately 300 clients, ensuring excellent service delivery.
- Maintain proactive communication with clients to understand their insurance needs.
- Monitor and manage unpaid premiums with timely follow-ups.
- Oversee policy renewal processes and present renewal terms.
- Implement retention strategies to maintain portfolio value.
- Process endorsements and amendments accurately.
- Conduct underwriting duties, including risk assessments and quotations.
- Source and compare quotes from multiple insurers when required.
- Conduct 25+ daily client meetings via Zoom or telephone.
- Provide professional advice on cover options, excess structures, and risk exposures.
- Manage cancellations, including retention solutions where possible.
- Coordinate tracking device installations and arrange valuations where necessary.
- Ensure prompt and accurate processing of refunds.
- Maintain compliance with all regulatory requirements.
Key Attributes:
- Strong attention to detail
- Excellent communication skills
- Client-focused approach
- Organized and deadline-driven
- Ability to work independently and handle pressure
Requirements:
- Matric (Grade 12)
- RE5 certification (compulsory)
- NQF Level 4 in financial services (advantageous)
- Minimum 2 years’ underwriting experience (brokerage preferred)
- Experience in personal and commercial lines insurance
- Strong administrative and interpersonal skills
Remuneration:
R15 000 – R21 000 CTC plus Commission
**Only shortlisted candidates will be contacted**
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