Cape Town City Centre: Night Auditor | The Silo Hotel

The Night Auditor at The Silo Hotel plays a crucial role in overseeing the financial activities of the hotel during the night time operating hours. This individual is part of the team responsible for ensuring accuracy in financial reporting and record keeping so that when the day shift team comes in, they can be sure to deliver on The Royal Portfolio’s purpose, which is “to give our guests a complete experience and a perfect stay” . Key Responsibilities: Financial Oversight: Conduct night audits to ensure the accuracy of financial transactions and resolve discrepancies. Reconcile daily revenue, expenses, and other financial transactions. Generate and distribute financial reports to relevant departments. Guest Relations: Respond to any guest inquiries and concerns during the night shift with professionalism and courtesy. Handle check-ins, check-outs, and reservations as needed. Ensure a smooth and pleasant experience for late-night arrivals and departures. Security and Safety: Collaborate with security personnel to maintain a safe and secure environment. Address any security incidents or emergencies in a calm and efficient manner. Systems and Technology: Oversee the proper functioning of hotel management systems and point-of-sale systems. Troubleshoot technical issues and liaise with the maintenance department for resolution. Qualifications: Bachelor’s degree in Finance, Hospitality Management, or a related field. Proven 2-year minimum experience in Night Audit or a similar financial role within the hospitality industry. Strong knowledge of accounting principles and financial reporting. Excellent leadership and interpersonal skills. Ability to work independently and make informed decisions during night shifts. Proficiency in Opera, Micros, Dineplan, EasiPos, Procure and Microsoft Office Suite. It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.