Western Cape: Help Desk Technician – Cape Town posted by Techbridge Recruitment

Key Responsibilities

• Provide IT hardware and software support across head office and branches.
• Assist users with Workstations, Office 365, Vision Pro, WMS, Antivirus, Backups, POS systems, and Windows environments.
• Configure and maintain IT systems including Active Directory, networking (LAN, WAN, Wireless), and printers.
• Maintain and update the Asset Register and user configurations.
• Deploy and document firewall, Microsoft, and security setups.
• Monitor IT systems, perform proactive troubleshooting, and ensure rapid resolution of user issues.

Qualifications & Experience

• Matric with Maths.
• 2+ years’ IT support experience (hardware, software, networking).
• Knowledge of LAN, WAN, Wireless, Phones, Printers, Remote Support, Microsoft infrastructure, Active Directory, Office 365.
• Experience in desktop support, endpoint security, and client interaction.

Skills & Attributes

• Strong troubleshooting and problem-solving ability.
• Good understanding of IT infrastructure, Microsoft applications, and basic security (FW, IPS, EPS).
• Excellent communication, interpersonal, and organizational skills.
• Ability to work under pressure, meet deadlines, and document technical work.

If you haven’t heard back from one of our Talent Gurus within 7 days of submitting your application, we regret to let you know that your application was not successful this time around.

But don’t give up! We’re always on the lookout for great talent, so please keep an eye on our current opportunities at www.********.co.za
Your perfect match might be just around the corner.