South Africa: Community Liaison Officer (Hotel Collection) – Constantia Nek posted by Phoenix Recruitment

Luxury Hospitality Collection with Head Offices based in Constantia Nek, Cape Town is seeking a Community Liaison Officer to join their team. The CLO will be the point of contact who acts as a bridge between the Group and the local community. Their role includes building and maintaining relationships, providing information and representing the organization at community events. They are responsible for tasks such as managing community concerns , organizing outreach programs, and sometimes mediating disputes to ensure good relations between parties. Duties: Establishing and nurturing strong connections with community members, local organizations and government representatives. Serving as a point of contact for community inquiries, providing information and explaining projects or policies to residents. Planning and coordinating community outreach events, seminars and meetings to promote engagement and participation. Handling documents, maintaining records and preparing reports to support communication efforts. Mediating conflicts or disagreements between the organization and community members to find compromises and resolve issues. Assisting with the implementation of community-based projects Requirements: Grade 12 Bachelors degree in Social work, Sociology, Community Development or related field. Minimum of 2 years of professional experience in a similar role. Local community ties preferable. Working knowledge of B-BBEE advantageous. Excellent written and verbal communication is essential.