Job Description
Your Grade 12 Certificate, short term insurance qualification or equivalent as well as:
Experience:
- Basic computer literacy, including experience with Microsoft Office Suite.
- Experience in short term insurance underwriting or administration is beneficial.
Language Requirements:
- Proficient in English and Afrikaans
will enable you to do the following duties:
Effectively maintaining underwriting standards and providing quality client service:
- Issuing new policies, renewals, and endorsements on the C360 System
- Help to prepare new business quotes
- Underwrite in accordance with standards, policies and procedures
- Attend to administration and written communication
- Ensure that all documentation is processed accurately & correctly
- Ensure documentation is checked and authorised if appropriate prior to dispatch
- Ensure queries are resolved as per company standards
- Negotiating renewal terms and preparing the renewal documentation.
- Ensure renewal reviews are completed timeously
- Ensure retentions are calculated
- Request and monitor survey and survey requirements as per laid down procedures
- Correct unprofitable policies
- Ensure policies are not overexposed
- Checking policies before sending to clients
- Telephone contact with clients when they phone in with queries or amendments/ additional covers
- Saving all work electronically
- Service delivery to ensure customer satisfaction
- Maintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards.
- Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved
- Develop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goals
- Participate in the creation of new standards, control systems, and procedures to maintain service delivery.
Processes:
- Administrative Support and Document Management:
- Receive and process new leads.
- Enter and organise details into the system accurately.
- Generate quotes and ensure they are correctly formatted.
- Perform general administrative tasks to support the underwriting team.
- Follow up on any missing or outstanding information.
- Maintain an organised electronic filing system for all quote records.
- Compliance and Process Adherence:
- Follow established protocols and procedures in performing tasks.
- Ensure adherence to the organisation’s confidentiality and privacy policies.
People:
- Communication and Interpersonal Skills:
- Liaise with internal team members and external contacts to ensure a smooth quote process.
- Provide updates and support to the underwriting department as required.
- Maintain a high level of professionalism and respect in all communications.
Technology:
- Continuous Learning and Development:
- Learn and understand the basics of underwriting and quote generation.
- Participate in training and development opportunities to improve job knowledge and skills.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Dress professionally for interviews, even if the company has a casual dress code.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Sandton: DIESEL TECHNICIAN / MECHANIC
Location: Libro Park, Sandton, JohannesburgOnly South African citizens will be consideredMust be Red Seal Trade Tested Salary: Market-Related (Negotiable based…
View JobEast London: Bookkeeper posted by Kempston Recruitment
Key Skills and Requirements: Completed Matric Certificate in bookkeeping or studies towards a certification5+ years' experience in debtors and creditors…
View JobDurban: Finance Manager posted by Salix Recruitment
This is a senior-level finance leadership opportunity for a commercially astute CA(SA) to step into a nationally influential shared services…
View JobDurban: Quantity Surveyor (Candidate or Newly Registered Professional Quantity Surveyor) Durban posted by Jobs 4 All
Job IntroductionWe are seeking a driven and professional Quantity Surveyor with 3–6 years’ experience to join our client’s team. This…
View JobJohannesburg North: Retail Tax Administrator posted by Network Finance
Key ResponsibilitiesPrepare and submit tax returns, provisional tax, VAT, dividends tax, import duties, and related documentationHandle tax queries and...
View JobRandburg: Temporary FET Mathematical Literacy Teacher (Grades 10–12) (Term 1 – 2026) posted by Raizcorp
Who We AreRadley Private School is backed by Raizcorp, Africas leading business incubator. We provide a calm, caring, and structured…
View Job
Browse Employers
Job Alerts