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Cape Town: Business Analyst: Supply Chain Systems posted by Hire Resolve

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Job Description

About the Role

Hire Resolve, a leading South African value retailer, is seeking a Business Analyst to join their team in Cape Town. As a key member of our Supply Chain Systems team, you will be responsible for driving business change and process improvement initiatives that align with our strategic objectives.

Key Responsibilities

  • Assess, define, and translate business change requests into functional solutions that align with strategic frameworks.
  • Partner with Supply Chain Process Engineers to ensure Pick and Pack solutions integrate seamlessly with warehouse operations and layouts.
  • Manage the full lifecycle of change requests, from initial elicitation to commercial implementation.
  • Provide high-level support to internal users, managing incident resolution and maintaining detailed technical documentation.
  • Facilitate workshops and training sessions to empower “Super Users” and enhance system literacy across the business.
  • Coordinate and execute UAT and quality assurance for various platforms, including Web, PIM, and the Pick & Pack app.

Requirements

  • Essential: Degree or Diploma in Information Systems, Business Analysis, Supply Chain/Logistics Management, or equivalent.
  • Preferred: Bachelor’s Degree in IT; IIBA or Project Management professional affiliation.
  • Minimum 5 years as a Business Analyst, with at least 2 years in Retail, Finance, or Consulting.
  • Technical Experience: Proven track record in system analysis, business process mapping, and integration diagrams.
  • Support & QA: Experience in incident management, setting up test scenarios, and executing UAT.
  • Implementation: Hands-on experience mapping integration between new software packages and legacy internal systems.
  • Advantageous: Experience in Online Commerce and Change Management.
  • Methodologies: Strong understanding of BABOK (Business Analysis) and PMBOK (Project Management).
  • Technical Proficiency: Advanced MS Office (Word, Excel, PowerPoint) and proficiency in MS Visio for process mapping.
  • Business Intelligence: Expertise in functional requirement elicitation, JAD session facilitation, and commercial solution evaluation.
  • Retail Acumen: Deep understanding of retail systems, supply chain integration, and online commerce environments.
  • Communication: Ability to present complex technical solutions clearly to both developers and business executives.
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Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Cape Town: Business Analyst (Supply Chain Systems) posted by Hire Resolve

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Job Description

About the Role

A leading South African value retailer is seeking a Business Analyst who will be a critical link between the business, Pepkor IT, and external vendors, translating strategic objectives into optimal business processes and system functionality.

Key Responsibilities

  • Requirements & Solution Design: Assess, define, and translate user change requests into commercially viable technical solutions within the strategic framework.
  • Stakeholder Management: Act as the primary interface between business units and IT suppliers to manage expectations and project delivery.
  • Process Engineering: Collaborate with Supply Chain Engineers to ensure system solutions (Pick & Pack) align with warehouse layouts and operational flows.
  • Support & Maintenance: Provide high-level support to internal users, managing incident resolution and liaising with developers to fix system issues.
  • Testing & QA: Coordinate and execute UAT (User Acceptance Testing) and quality assurance for the Website, PIM, and Pick & Pack apps.
  • Training & Documentation: Develop detailed system documentation and SOPs; conduct workshops to build a high-performing “Super User” culture.

Requirements

  • Education: Degree or Diploma in Supply Chain, Logistics, Information Systems, or Business Analysis.
  • Experience: 5+ years as a Business Analyst, including 2+ years in Retail, Finance, or Consulting.
  • Technical Proficiency: Advanced MS Office (Excel, Word, PowerPoint) and MS Visio.
  • Methodologies: Solid understanding of BABOK (Business Analysis) and PMBOK (Project Management).

Qualifications

No formal education/certifications mentioned.

Salary & Benefits

Competitive salary based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Analyst Jobs in Western Cape

In the Western Cape, the demand for Analysts continues to grow as companies seek professionals with strong analytical skills to drive business growth and decision-making. Typically, Analyst roles are found in industries such as financial services, technology, manufacturing, and healthcare, where data-driven insights are crucial for strategic planning and problem-solving.

Commonly, Analyst positions come with a salary range that can vary widely depending on factors like experience, company size, industry sector, and location. Generally, salaries tend to be higher for larger companies and those in more lucrative sectors. While broad ranges can be difficult to provide without knowing the specifics of each role, we can say that salaries often fall within the R400 000 – R800 000 per annum range for junior Analysts and upwards of R1 million for senior roles.

As a general rule, common skills required for an Analyst position include data analysis software proficiency (e.g., Excel, SQL), statistical knowledge, problem-solving abilities, strong communication skills, attention to detail, and analytical thinking. Typically, candidates with experience in mathematical modeling or scientific research may be well-suited for this type of role. Additionally, having a degree in mathematics, statistics, economics, computer science, or a related field can provide a solid foundation for an Analyst career.

In terms of industry sectors, financial services firms, tech companies, and manufacturers often employ Analysts to support their business operations. Commonly, these roles involve analyzing data to inform strategic decisions, identifying trends, and evaluating the effectiveness of business processes. Those interested in pursuing a career as an Analyst may also find opportunities in consulting firms or government agencies, where analytical skills are highly valued.

Career progression for Analysts often involves moving into senior analyst roles within a company, taking on leadership positions in research and development, or transitioning into related fields such as data science or business analysis. With experience and additional education, professionals in this field can develop into experts in their chosen sector, offering valuable insights to businesses and organizations across various industries.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

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Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


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Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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