Job Description
German-Speaking Team Lead European Shared Services
Were supporting a global professional services firm in their search for a German-speaking Team Lead to join their European Shared Services (ESS) team based in Sandton (Hybrid)
This role offers the opportunity to lead a talented, multilingual team that provides operational support to European offices including Ireland, Belgium, France, Switzerland, and Germany. Youll play a key part in driving service excellence, ensuring smooth day-to-day operations, and fostering a collaborative, high-performance culture.
What Were Looking For:
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Fluent German speaker (C1 preferred, minimum B2).
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Demonstrated leadership or supervisory experience in a fast-paced, client-focused environment.
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Excellent communication, organisational, and time-management skills.
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Strong problem-solving ability and the confidence to make decisions independently.
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Proficient in Microsoft Office and other collaboration platforms.
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Prior experience within a shared services or multinational environment will be an advantage.
Key Responsibilities
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Lead and motivate a team of Senior Coordinators and Coordinators, ensuring high levels of productivity and service quality.
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Manage daily task allocation, workload planning, and team performance.
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Serve as the first point of contact for escalations, queries, and project coordination.
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Support recruitment, onboarding, and continuous training initiatives.
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Oversee HR-related processes such as performance reviews, return-to-work discussions, and probation tracking.
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Maintain proactive communication with global stakeholders using digital collaboration tools.
Benefits include:
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Competitive salary and comprehensive benefits package.
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Medical aid, provident fund, life and disability cover.
- 20 days annual leave plus additional wellness and study leave options.
- Hybrid working arrangement
Please note that only candidates who meet the above requirements will be considered. Should you not hear from us within 7 days, kindly consider your application unsuccessful.
By submitting your application, you consent to the collection and processing of your personal information in accordance with our POPIA Policy.
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