George: Technician Assistant posted by Rad Resources

Perform cost-efficient technical repairs and testing on all products, including both mechanical and electronic repairs.
Conduct testing of electronic parts on provided test jigs.
Provide customer support both over the counter and telephonically for mechanical and electronic queries.
Ensure timely service to clients, including packing and repairing goods.
Manage relationships with the client base, prioritising client needs.
Conduct training
Provide informal internal training on products.
Handle client queries accurately and professionally.
Ensure that repairs are done immediately, if possible, but should take no longer than 24hours.
Maintains acceptable organisation and cleanliness in work area.
Assist with ad-hoc duties such as training, sales product launches.
Occasionally assist with despatching stock to clients and Head Office.
Counting of Exchange stock and monitoring on SAP.
Assisting with stock take and cycle counts.
Assist the manager to resolve warranty repairs