Port Elizabeth: IT Support posted by Tower Group

January 14, 2026 Jobs in Eastern Cape

Tower Group

Eastern Cape

Other Motoring

Job Description

About the Role

Our client in the automotive manufacturing industry is seeking a dedicated IT Support specialist to join their team based in Port Elizabeth. The ideal candidate will be responsible for providing top-notch technical support to users, ensuring the smooth operation of various systems and infrastructure.

Key Responsibilities

Setup new users
Diagnose and solve user problems
Assist users in maximising our IT investment such as explaining Mimecast and email options to users
Provide users security training and awareness in conjunction with system tools
Ensure users log
Desktop support
LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi etc. Troubleshoot and log calls with suppliers
WAN support, be the onsite go to person for suppliers to liaise with regarding installations and repairs
Server administration is minimal in requirement. Following a procedure, adding users, changing passwords, administering disk space and file permissions and assisting users with drive mappings
Anti-virus and Windows Updates these are centrally controlled; however, this post requires the employee to ensure systems are up to date and if not log this with head office and chase to get this completed timeously
Backups, to ensure all site backups are successful. These are centrally managed but administered locally.
Power/UPS (and generator where there is one), to ensure core services are running smoothly and report maintenance requirements to keep smooth power feeding existing core equipment at all times
Software licensing, report unlicensed software and maintain records of any specific local software purchased, such as CAD software.
Administrative duties will change from time to time.

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Requirements

Grade 12 School Leaving Certificate.
National Diploma or Degree in Information Technology or equivalent.
Minimum of 2-3 years in a similar role

Qualifications

National Diploma or Degree in Information Technology or equivalent

About Other Motoring Jobs in Eastern Cape

The Other Motoring sector in Eastern Cape, South Africa, is a rapidly growing industry with a diverse range of job opportunities available. Typically, this field encompasses the maintenance and repair of various types of vehicles, including cars, trucks, and motorcycles. Generally, individuals working in this sector require strong technical skills, attention to detail, and excellent communication abilities.

In terms of compensation, salaries for Other Motoring professionals in Eastern Cape are generally competitive, with broad salary ranges depending on factors such as experience, company size, and industry sector. Typically, entry-level positions can start within the R200 000 – R400 000 per annum range, while more senior roles may command salaries between R500 000 – R1 million per annum or more. However, please note that these figures are broad estimates and actual salaries may vary.

Common skills required for roles in this industry include mechanical aptitude, problem-solving abilities, physical stamina, and excellent customer service skills. Typically, individuals working in this field require a strong foundation in automotive repair and maintenance, as well as the ability to work independently and as part of a team. Computer-aided design (CAD) skills and knowledge of industry-specific software are also often beneficial.

The Other Motoring sector is commonly found in industries such as the manufacturing sector, technology industry, and financial services sector. Manufacturers, distributors, and service providers in these sectors often require skilled technicians to maintain their fleets and equipment.

Career development opportunities abound for those working in this field, with many positions offering potential for advancement and specialization. Typically, experienced technicians may have the opportunity to move into supervisory or management roles, while others may pursue further education and training to become master technicians or start their own businesses. With the right skills and experience, individuals can establish themselves as experts in their field and enjoy long-term career satisfaction and growth.

View Job Durban: Maintenance Manager posted by Tower Group

This information provides general career guidance. Actual salaries and requirements vary by employer.

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