Job Description
A global technology company that connects riders with drivers, making transportation more accessible and convenient than ever before, is seeking a dedicated Receptionist to join their team and be an integral part of our mission.
Job Description:
As a receptionist you will be the first point of contact for our employees, clients, and visitors. Your role will be crucial in creating a welcoming and professional environment in our office. Responsibilities include:
- Greeting and welcoming visitors with a friendly and positive attitude.
- Answering phone calls and directing them to the appropriate person or department.
- Managing the reception area and ensuring it is tidy and presentable at all times.
- Handling incoming and outgoing mail and packages.
- Assisting with administrative tasks as needed, such as scheduling meetings and maintaining office supplies.
- Providing support to various departments as required
Qualifications:
- Matric
- At least 2 years’ experience in a customer service or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
About Switchboard/Reception Jobs in Gauteng
The Switchboard/Reception position is a vital role in many industries across Gauteng, typically found in administrative and customer-facing environments. In general, job seekers with strong communication and organisational skills tend to excel in these positions. The industry overview suggests that the demand for skilled receptionists remains relatively steady, particularly in sectors that rely heavily on face-to-face interactions with clients or customers.
Typically, salaries for Switchboard/Reception positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions tend to fall within the R3 000 – R6 000 per month range, while more senior roles may command higher salaries, often between R8 000 – R12 000 per month or more, depending on the specific requirements of the job.
Common skills required for Switchboard/Reception positions include excellent communication and interpersonal skills, attention to detail, basic computer literacy, and proficiency in software applications such as Microsoft Office. Additionally, many organisations now require receptionists to have basic administrative skills, such as data entry and record-keeping. Often, companies also place a strong emphasis on customer service skills, requiring receptionists to be friendly, approachable, and able to provide high-quality support to clients.
Switchboard/Reception positions can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In general, these roles are common in sectors where face-to-face interactions with clients or customers are a significant part of the job. Career development opportunities for Switchboard/Reception staff often involve progression to administrative roles within the organisation, such as executive assistance or human resources coordination.
In some cases, receptionists may also be eligible for career advancement into related fields, such as customer service management or business administration. Typically, organisations value their reception staff for their ability to provide exceptional customer service and support, making them an essential part of the front-line team. With the right skills and experience, Switchboard/Reception staff can enjoy a rewarding and challenging career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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