Cape Town City Centre: Marketing Researcher / Interviewer

January 14, 2026 Jobs in Cape Peninsula

Cape Town Region

Creative / design / arts & media

Job Description

About the Role

We are seeking a highly skilled Marketing Researcher / Interviewer to join our team in Cape Town City Centre. The successful candidate will have a strong background in social science, social work, journalism or anthropology, and excellent communication skills. They will be responsible for conducting interviews with customers, planning and managing field research schedules, and synthesizing early findings into a clear, concise write-up.

Key Responsibilities

Plan and prepare field research schedule and conduct interviews with customers
Record conversations and take down detailed notes about conversations and observations
Write clear and logical discussion guides
Observe patterns (thematic saturation), test and stretch ideas
Bring creative energy and conceptual thinking to projects, helping translate complex findings into meaningful narratives
Work collaboratively with the full team to ensure the client brief and the project have creative stretch
Share updates and new insights with the team
Communicate possible delays or challenges to the Field Lead
Brief and handover findings and interview recordings to Editor and Report Writer for further editing

Requirements

Matric, or relevant qualification
Qualification or degree in Psychology, Sociology, Communications, or a related field
Background in social science, social work, journalism or anthropology preferred
Valid SA driver’s license and own vehicle, willing to travel to interviews
Experience or exposure to research, interviewing or community work
Skilled at interviewing, listening and observing in nuanced, sensitive ways
Comfortable working and engaging in diverse environments, cultures and communities
Good writing, synthesis and reflection skills

Qualifications

Valid SA driver’s license
Own vehicle for travel to interviews

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Salary & Benefits

Salary: R negotiable dependent on experience.

How to Apply

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

About Creative / design / arts & media Jobs in Cape Town Region

The Cape Town region offers a thriving creative and design scene, with a growing demand for professionals with expertise in arts and media. Typically, this field is associated with innovative companies and startups, as well as larger corporations operating in the technology industry. Generally, these roles require a strong foundation in creative skills, technical knowledge, and communication abilities.

Salary ranges for creative and design positions in Cape Town are often broad, depending on factors such as experience, company size, and industry sector. While it’s common for junior roles to fall within a range of R300 000 – R500 000 per annum, senior positions can command higher figures, typically ranging from R600 000 – R1 200 000 per annum. However, salaries can vary significantly depending on individual circumstances.

Common skills required for creative and design roles include proficiency in design software such as Adobe Creative Suite, strong communication and collaboration abilities, a portfolio that showcases innovative work, attention to detail, adaptability, creativity, and problem-solving skills. These skills are often sought after by companies operating in various sectors, including technology, media, entertainment, financial services, and non-profit organisations.

Many creative and design roles can be found within the technology industry, where companies like Google and Microsoft operate significant presence. The manufacturing sector also employs designers and creatives to develop innovative products and packaging designs. Additionally, many arts and media professionals work in freelance capacities or as independent contractors, offering their services to a range of clients across various industries.

Career development opportunities abound for those working in creative and design roles. Typically, this involves taking on new challenges, staying up-to-date with industry trends, networking, and building a strong portfolio that showcases expertise. Many companies offer training and development programs to help employees enhance their skills, while freelance platforms and online courses provide access to a range of resources and opportunities for professional growth.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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