Job Description
About the Role
A leading 5★ safari lodge in the Greater Kruger/Sabi Sand area is seeking an experienced and highly motivated Lodge Manager to oversee all aspects of the guest experience and day-to-day lodge operations. This role demands exceptional leadership, polished communication skills, and an unwavering commitment to world-class guest service. The Lodge Manager serves as a key ambassador of the brand, responsible for ensuring every stay is seamless, personalised, and memorable while maintaining excellence across departments.
Key Responsibilities
- Be a visible and hands-on host, engaging with guests daily to ensure a warm, personalised, and memorable stay.
- Oversee the delivery of exceptional guest service and experience across all departments.
- Handle guest feedback professionally and turn insights into opportunities for continuous improvement.
- Act as the primary point of contact for VIP guests and travel partners.
- Ensure all activities, dining experiences, and guest touchpoints are executed to the highest standard.
Requirements
- Minimum 3–5 years’ experience in a senior lodge management or guest services leadership role at a 5★ safari property .
- Strong operational understanding of luxury lodge service delivery.
- Exceptional leadership, interpersonal, and communication skills.
- Impeccable personal presentation and guest-centric attitude.
- High level of organisation, discipline, and attention to detail.
- Valid driver’s licence and own transport essential.
- Computer literate with working knowledge of property management systems and Microsoft Office.
Qualifications
- Minimum 3–5 years’ experience in a senior lodge management or guest services leadership role at a 5★ safari property (relevant education not specified)
Salary & Benefits
R25,000 CTC (negotiable, dependent on experience), live-in accommodation and meals included
How to Apply
Submit your updated CV, contactable references, and a recent head-and-shoulders photograph ASAP. If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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