Cape Town Region: Systems Business Analyst (Supply Chain) posted by Hire Resolve

January 11, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

IT / Computing / Software

Job Description

A major South African value retailer, originating in Cape Town, that sells affordable clothing, footwear, beauty products, homeware, and cellular items is seeking a Supply Chain Systems Business Analyst who will serve as the crucial interface between Systems Teams, Business stakeholders, Project/IT Teams (PIT), and external 3rd Parties. Responsibilities: Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff. System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation. Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU). Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS) , improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities. Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC). Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement. Minimum Requirements: Grade 12 Certificate/Matric. Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.). Project Management Diploma/Certificate. 2-5 years in a Supply Chain and Logistics role within Retail. Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems. Basic proficiency in Oracle / SQL. In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics). Experience with SDLC, Change Control, Defect Management. Working knowledge of Waterfall and Agile methodologies. Familiarity with PMBOK and BABOK principles. Proficiency in documenting business requirements and process maps. Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io). Strong understanding of Supply Chain/Logistics principles in Apparel Retail . Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications. Planning, Analytical, Critical Thinking, Requirements Elicitation, Risk Management, Facilitation, Communication, and Multi-Project/Activity Management. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to

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About IT / Computing / Software Jobs in Western Cape

The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.

When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.

Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.

The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.

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For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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