Waterberg: Service Supervisor / Wine Steward posted by Wild Dreams Hospitality

January 14, 2026 Jobs in Limpopo

Wild Dreams Hospitality

Limpopo

Food & Beverage

Job Description

We are looking for a Service Supervisor/Wine Steward who has a deep love for South African viticulture and a natural gift for leading a team. This establishment is set on a 23,000-hectare private concession, with various accommodation offerings. You will manage a cellar that services distinct environments, ensuring that whether a guest is in a group of 30 or a couple in the mountains, the wine and service are impeccable.

Core Criteria:

Cape Wine Academy 2-year diploma
Grade 12 and a qualification in Travel and Tourism will be an added advantage.
A minimum of 1 year’s experience in a similar position
A valid Driver’s Licence
Sound Knowledge of TallOrder (advantage)
Sound knowledge of the highest level of F&B customer service in a luxury environment.
Sound knowledge of local, regional, and international wines, and other beverages.
Sound knowledge of food and cooking methods, product and supplies.
Good knowledge and understanding of stock procedures and control.
Good knowledge on the operation of all appliances and equipment.
Good knowledge of hygiene and all cleaning products used.
Basic knowledge of planning, budgeting and departmental administration.

Maximising your impact:

Excellent attention to detail.
Guest focus philosophy, living the brand and driving the brand experience.
Excellent communication skills (written and verbal), practicing honest communication.
Team player with positive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & solution seeking skills.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

Key Focus areas:

Ensure consistency in services and products offered.
Monitor staff and patron activities to ensure that liquor regulations are obeyed.
Perform beverage preparation or service tasks, including presentation and sales of beverages and training thereof, ensuring that the required profit margins are met.
Assist in developing and implementing specialty drinks, including welcome, morning and evening drinks.
Promote optimal communication between the Kitchen and the Service team, including daily service meetings and appropriate pass management.
Investigate guest complaints where required.
The primary focus of this position is on Guest Service, yet stock control and financials form a crucial part of the duties.
Estimate consumption according to forecasts and schedule beverage and service equipment orders, checking delivery contents to verify quality and quantity.
Maintain par levels for crockery, cutlery, and glassware.
Review beverage menus and analyze recipes to determine labor and overhead costs and assign prices to menu items.
Maintain beverage and service equipment inventories and keep inventory records.
Ensure that the POS is managed and operated effectively, using reports to determine popular and profitable items.
Arrange for equipment maintenance and repairs and coordinate a variety of services such as refrigeration and ice machine services.
Wine Knowledge: have a comprehensive understanding of different types of wines, their taste profiles, and how they pair with various foods. This includes knowledge of different grape varieties, wine regions, and the wine-making process. Stay updated on the latest trends in the wine industry.
Customer Service: interact directly with customers, assisting them in selecting wines that suit their tastes and complement their meals. They should be able to make recommendations based on the customer’s preferences and the restaurant’s menu. Providing excellent service to ensure a positive dining experience for all guests is a key part of the role.
Wine Presentation: be responsible for presenting, uncorking, and pouring wine in a professional manner. They should be able to explain the origin, taste, and pairing of the wine to guests enhancing their dining experience. Ensure that the wine lists are always up to date.
Inventory Management: assist the Stock Controller in managing the lodge’s wine inventory. This includes ordering new stock, rotating stock to ensure freshness, and preventing unnecessary wastage.
Teamwork: work closely with the culinary team to understand menu changes and adjust wine recommendations accordingly. They will also collaborate with the other staff to ensure smooth restaurant operations.
Education and Training: participate in ongoing education and training opportunities to further their knowledge of wine and improve their service skills. They may also be asked to share their knowledge with other staff members to improve the overall wine service of the restaurant.

View Job South Africa: Guest Relations Anchor posted by Wild Dreams Hospitality

About Food & Beverage Jobs in Limpopo

The Food & Beverage industry in Limpopo, South Africa, is typically characterized by a growing demand for skilled professionals to cater to the region’s increasing population and tourism industry. Generally, job seekers in this field can expect a dynamic and fast-paced work environment with opportunities for career growth and development.

Typically, salaries for Food & Beverage roles in Limpopo fall within broad ranges, depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions may command salary ranges between R20 000 to R40 000 per annum, while more senior roles can exceed R80 000 to R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and the specific company.

Common skills required for Food & Beverage roles in Limpopo include hospitality management, inventory control, food safety and handling, customer service, communication, leadership, and problem-solving abilities. Typically, companies in this industry look for candidates with relevant qualifications, such as a National Certificate in Hotel Management or Hospitality Management, and experience working in the food service industry.

The Food & Beverage industry in Limpopo is often associated with various sectors, including tourism, hospitality, manufacturing, and agriculture. Commonly, companies in these industries employ professionals in roles such as restaurant management, catering services, inventory management, and quality control.

For those interested in pursuing a career in the Food & Beverage sector in Limpopo, there are several opportunities for career development and advancement. Typically, companies invest in training and development programs to equip staff with skills and knowledge to excel in their roles. Career progression paths may involve moving into senior management positions, opening one’s own business, or specializing in a particular area of the industry.

View Job Limpopo: FOH/Butler posted by Wild Dreams Hospitality

Overall, a career in Food & Beverage in Limpopo can be rewarding and challenging, offering opportunities for growth and development in a dynamic and growing industry. By developing relevant skills and gaining experience, job seekers can position themselves for success in this field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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