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Johannesburg: Senior Travel Designer

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Job Description

This role requires you to generate and grow sales, build strong agent relationships, and deliver exceptional customer service. You will create world-class itineraries to exceed agent and guest expectations, ensuring an efficient and accurate sales process. You’ll collaborate with agents, providing inspiring luxury travel experiences, managing bookings, and staying updated on company policies and procedures. Additionally, you will reduce operational inefficiencies, stay on top of system updates, and work with the Reservations Manager to strengthen agent relationships and maximize sales opportunities. Candidate Requirements: Matric certificate with mathematics Tertiary qualification in Travel & Tourism/Hospitality. 4-5 years at a senior level with extensive product knowledge of Southern & East Africa (including Rwanda, Tanzania, and Kenya). Proven experience in customer relationship management and developing inbound travel products. Personal or educational travel experience is required. Excellent written and verbal communication skills in English. Proficient in Microsoft Office, email, and internet. Exceptional attention to detail. Foreign European language skills are a plus. A passion for wildlife and a strong commitment to sustainability and conservation.

About Travel / tourism Jobs in Gauteng

The travel and tourism industry in Gauteng, South Africa is experiencing a steady demand for skilled professionals, driven by the growth of domestic and international tourism. Typically, job seekers in this field can expect to find opportunities across various sectors, including hospitality, events management, marketing, and destination development. Generally, these roles require a strong understanding of the local culture, market trends, and industry best practices.

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Salary expectations for travel and tourism professionals in Gauteng are often broad, with typical ranges varying depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries can range from R200 000 to R500 000 per annum, although this is subject to variation. Factors such as holding a degree or diploma in a relevant field, having relevant work experience, and demonstrating expertise in areas like hospitality management, marketing, or destination development can significantly impact salary ranges.

Common skills required for travel and tourism roles include excellent communication and interpersonal skills, the ability to work effectively in a team environment, and a solid understanding of business operations and management principles. Typically, professionals in this field also possess strong analytical and problem-solving skills, as well as the ability to adapt to changing circumstances. Other key skills often include proficiency in languages such as Afrikaans or isiZulu, knowledge of local customs and traditions, and experience with tourism industry software and systems.

The travel and tourism industry in Gauteng commonly employs professionals from various sectors, including hospitality (hotels, restaurants), events management (conferences, weddings), marketing and destination development (branding, promotional activities). Often, job seekers can find opportunities in these areas at companies across the province, from small to large enterprises.

Career progression paths for travel and tourism professionals are often driven by experience, hard work, and a commitment to ongoing learning and professional development. Typically, roles may progress from entry-level positions in hospitality or events management to more senior positions such as operations manager, marketing manager, or destination development specialist. With continued growth and innovation in the industry, there are also opportunities for professionals to transition into leadership roles, start their own businesses, or pursue careers in related fields like travel writing, photography, or tourism consulting.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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