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South Africa: Internal Customer Services Consultant (Health and Wellness) posted by AtripleA recruitment & temps

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Job Description

About the Role

Our client in the Health and Wellness industry is seeking an Internal Customer Services Consultant to join their team. As a key member of the customer service team, you will play a crucial role in ensuring that all walk-in clients receive exceptional service.

Key Responsibilities

  • Processing of Orders/Quotes/Invoices and dealing with emails.
  • Assisting all walk-in clients.
  • Working as a team player alongside your product consultant.
  • Daily Courtesy calling and Upselling.
  • Stock ordering from HQ (Johannesburg) on a weekly basis (draw up stock lists).
  • Stock checking/counting once received.

Requirements

  • Good communications skills including telephone/ email etiquette.
  • Must be computer literate.
  • Background in customer relations and sales experience beneficial.
  • Bio kineticist, or Human Movement Science beneficial.
  • Knowledge with regards to products sold to the Physio, Chiro, Bio an advantage.
  • Accounting practices also a must.

Salary & Benefits

Salary: R12 000 to R14 000 per month.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Wellness Jobs in South Africa

The wellness industry in South Africa is growing rapidly, driven by the increasing demand for holistic approaches to health and wellbeing. Typically, this growth is seen across various sectors, including technology, financial services, and healthcare. As a result, job opportunities in wellness positions are becoming more prevalent, offering career seekers a chance to make a meaningful impact on people’s lives.

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In terms of salary expectations, it’s common for wellness professionals to earn broad ranges, often between R400 000 to R700 000 per annum, depending on factors such as level of experience, company size, and industry sector. However, please note that actual salaries can vary significantly due to these varying factors. For instance, a wellness consultant working in the financial services sector may earn on the lower end of this range, while a senior wellness manager in a large corporate setting could command a salary towards the higher end.

Common skills required for wellness positions include strong communication and interpersonal skills, as well as the ability to facilitate workshops, lead groups, or provide one-on-one coaching. Many wellness professionals also possess expertise in areas such as nutrition, mindfulness, or stress management. Additionally, knowledge of evidence-based practices and a solid understanding of business operations are often essential for success in these roles.

The wellness industry is diverse and can be found across various sectors, including technology, financial services, healthcare, manufacturing, and education. Within these industries, roles such as wellness coordinators, health promotion specialists, or corporate wellness managers are becoming increasingly common.

In terms of career development, many wellness professionals choose to pursue advanced qualifications, such as a postgraduate diploma in wellness or a master’s degree in public health. Others may opt for leadership positions, such as department heads or directors of wellness services. Opportunities for professional growth and development also exist through industry associations, networking events, and continuing education programs.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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