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Western Cape: key accounts manager posted by Swift Human Resources

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Job Description

About the Role

A leading logistics company in Cape Town is seeking an experienced Key Accounts Manager to manage and grow relationships with strategic clients. The ideal candidate will have strong communication skills, solid industry knowledge, and a proven ability to drive customer satisfaction and retention.

Key Responsibilities

  • Manage and nurture relationships with key clients, acting as the primary point of contact.
  • Identify opportunities to grow accounts and introduce additional services.
  • Ensure service delivery excellence and resolve client queries effectively.
  • Monitor performance metrics and generate monthly account reports.
  • Collaborate closely with operations, customer service, and management teams.
  • Conduct regular business reviews with clients to ensure alignment and satisfaction.

Requirements

  • 3+ years experience as a Key Accounts Manager, preferably in logistics or supply chain.
  • Strong understanding of freight, warehousing, and distribution processes.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to handle high-pressure environments and manage multiple accounts.
  • Strong reporting and administrative skills.

Qualifications

  • Valid driver’s license.

Salary & Benefits

Market-related, based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Logistics Sales Jobs in Western Cape

In Western Cape, South Africa, the logistics sales field is an integral part of various industries, often requiring professionals with a unique blend of business acumen and logistical expertise. Typically, these roles involve working closely with clients to understand their supply chain needs, providing solutions that meet or exceed their expectations. This field is generally characterized by a dynamic environment, with companies constantly seeking to optimize their operations for efficiency and cost-effectiveness.

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When it comes to salaries in Western Cape, logistics sales positions can fall within broad salary ranges of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary significantly from these estimates, with senior roles or those in specific sectors potentially commanding higher compensation. For instance, logistics sales professionals working in the technology industry may be paid differently than those operating within the manufacturing sector.

Common skills required for a logistics sales role include strong communication and negotiation skills, a solid understanding of supply chain management principles, experience with CRM systems, and analytical thinking to identify opportunities for process improvement. Additionally, many successful logistics sales professionals possess a background in business, such as a degree in marketing, finance, or logistics. Experience working in the logistics industry is also often essential, having a deep understanding of the intricacies involved.

Logistics sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. In these sectors, professionals with expertise in supply chain management are highly sought after, as companies aim to streamline their operations and enhance customer satisfaction. Career development opportunities for logistics sales professionals often include moving into leadership positions or specializing in a particular industry sector.

For those looking to break into this field, it’s essential to have a solid understanding of the industry standards and trends. Building strong relationships with clients and demonstrating expertise in supply chain management can also help advance one’s career.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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How to Apply

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