Welkom: General Store Manager

About the Role

As General Manager, you will oversee all aspects of the business unit, managing day-to-day operations while driving performance and ensuring the achievement of both budgeted and strategic goals. Your leadership will be crucial in achieving store performance targets, optimizing stock levels, managing marketing and supplier relations, and ensuring excellent customer service.

Key Responsibilities

• Drive the achievement of the Top Line Budget, Gross Profit, and Bottom Line Profit goals.
• Maximize income through various revenue streams, including rebates, promotions, selling of ends, and ad-hoc sales.
• Ensure success in key performance areas such as basket size, feet count, departmental participation, and cash/credit ratio to sales.
• Manage shrinkage and stock holding to ensure inventory remains within budgeted limits (not exceeding 4.5 weeks).
• Ensure a broad and suitable product range for both retail and wholesale needs, aligned with consumer demands.
• Maintain effective stock management practices, including the use of stock card systems and supplier cycle sheets.

Requirements

• Proven experience in retail management, ideally within the FMCG or wholesale sectors.
• Strong financial management skills with experience in budgeting and financial reporting.
• Excellent leadership, communication, and decision-making abilities.
• Strong problem-solving and analytical skills.
• Proficient in using Pastel, Excel, SAP, and other related software.

Qualifications

• Completed Bachelor’s degree in a relevant field (if applicable).