Gauteng: Events and Conferencing Coordinator posted by WH Leisure Group

About the Role

We are seeking an experienced Events and Conferencing Coordinator to join our team at WH Leisure Group’s Menlyn Boutique Hotel in Pretoria. As a key member of our events department, you will play a crucial role in delivering exceptional events and conferences that exceed our guests’ expectations. With your strong client service skills and event planning expertise, you will build long-lasting relationships with clients and ensure seamless event execution.

Key Responsibilities

• Consult with clients, conduct site visits, confirm event requirements, and build strong client relationships.
• Manage guest feedback for conferences and functions.
• Prepare quotes, pro-forma and final invoices, and liaise with finance regarding deposits, accounts, and debtors.
• Handle administrative duties including filing, database updates, and responding to client and guest enquiries.
• Coordinate event planning and execution by communicating client specifications and event schedules to internal departments and external suppliers.
• Assist with logistics, supplier coordination, and on-site support to ensure smooth event delivery.
• Participate in post-event evaluations, identify improvement opportunities, and ensure the events board is updated weekly.

Requirements

• Matric (hospitality qualification advantageous)
• Minimum 3 years events experience in a 4- or 5-star property
• Strong client service and admin skills
• PMS knowledge (Opera, Mews, Xero, Semper)
• Excellent attention to detail
• Fluent English
• Availability for weekends, nights, and public holidays

Qualifications

• Matric (hospitality qualification advantageous)

Salary & Benefits

Minimum salary: TBA.