Humansdorp: ICT Business Analyst posted by Staff Solutions

January 20, 2026 Jobs in Eastern Cape

Staff Solutions

Eastern Cape

FMCG Retail

Job Description

About the Role

We are seeking a highly skilled ICT Business Analyst to join our team at Staff Solutions in Humansdorp. As an ICT Business Analyst, you will be responsible for gathering, analysing, and documenting ICT-related business requirements, as well as developing functional specifications for ICT projects. You will work closely with stakeholders to identify gaps and opportunities for improvement, and measure and report on realised business benefits and ROI. If you have a strong understanding of ICT systems, networking, and enterprise applications, and excellent stakeholder engagement and communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Gather, analyse, and document ICT-related business requirements
Analyse current systems and processes to identify gaps and opportunities for improvement
Develop functional specifications for ICT projects, including ERP, automation, and integration solutions
Measure and report on realised business benefits and ROI
Manage projects end-to-end within scope, time, and budget
Monitor and control project budgets and manage risks effectively
Build strong stakeholder relationships and maintain effective communication
Support testing, UAT, and deployment of ICT systems
Drive organisational change initiatives and deliver end-user training
Prepare technical documentation, process maps, and management reports

Requirements

Tertiary qualification in IT, Computer Science, or related field
Minimum 5 years’ experience as an ICT Business Analyst
Strong understanding of ICT systems, networking, and enterprise applications
Experience with ERP systems, cloud platforms, and data analytics tools
Knowledge of Agile and Waterfall methodologies
Excellent stakeholder engagement and communication skills
Previous experience in the FMCG industry is required
Proficiency in data analysis and system integration patterns
Exposure to Microsoft Dynamics 365 / Business Central, Power BI, and complex integration projects

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Qualifications

Tertiary qualification in IT, Computer Science, or related field (Bachelor’s degree)

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How to Apply

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About FMCG Retail Jobs in Eastern Cape

FMCG retail positions in Eastern Cape, South Africa offer a dynamic and fast-paced work environment. Generally, the job market for FMCG retail roles in this region is competitive, with many established multinationals operating in the area. Typically, these roles involve managing store operations, supervising staff, and driving sales growth.

Salaries for FMCG retail positions in Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries for these roles typically range from R300 000 to R600 000 per annum, although this is only a rough guide and actual salaries may differ significantly. For example, experienced managers or those working in larger retail organizations may earn higher salaries, while entry-level positions may start at lower end of the spectrum.

Common skills required for FMCG retail roles include excellent communication and leadership skills, as well as strong analytical and problem-solving abilities. Other key competencies often include technical knowledge of product management, inventory control, and customer service standards. Generally, candidates with experience in retail or a related field are well-suited to these types of roles.

Many FMCG retail positions are employed in various industries such as manufacturing sector, technology industry, financial services sector, and more. These roles often involve working closely with suppliers, managing logistics, and ensuring product availability.

In terms of career development, FMCG retail professionals can typically expect opportunities for advancement into management or leadership roles. Often, these opportunities arise through experience, training programs, or internal promotions. With continued growth and innovation in the industry, it is also common for skilled professionals to transition into specialized areas such as sales, marketing, or supply chain management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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