Job Description
About the Role
We are seeking a seasoned Product Operations Manager to join our team at Be Different Recruitment. The ideal candidate will have a strong background in product management, with exposure to operations, platform management, or service delivery. They should also have experience in digital ecosystems, fintech, or e-service platforms, and be familiar with product launch/implementation, technical products, and operational complexity.
Key Responsibilities
- Define and communicate the product vision, roadmap, and success metrics for the E-Services Platform
- Analyse customer needs, market trends, and emerging technologies to inform product direction
- Work with senior leadership to align the product strategy with company goals and operational priorities
- Translate business requirements into user stories, acceptance criteria, and technical specifications
- Manage end-to-end product lifecycle from ideation through development, testing, launch, and optimization
- Coordinate sprint planning, backlog grooming, and cross-functional alignment using Agile methodologies
- Oversee QA and UAT processes to ensure product quality and reliability
- Develop and implement operational processes for the ongoing management and support of the E-Services Platform
Requirements
- Bachelor’s degree in business, Computer Science, Engineering, or related field
- 5+ years of experience in Product Management with exposure to operations, platform management, or service delivery
- Experience in digital ecosystems, fintech, or e-service platforms preferred
- Strong background in product launch/implementation
- Proven ability to manage technical products with operational complexity
- Solid understanding of product operations and lifecycle management
- Basic knowledge of IT networking and digital platforms (especially in payments/e-services)
- Strong process optimization and data-driven decision-making abilities
- Experience with sales alignment, pipeline tracking, and cross-functional collaboration
Qualifications
No formal education or certifications required
Salary & Benefits
$120,000 – $150,000 per annum, depending on experience, plus performance-based bonuses
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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