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Midrand: Technical Administrator

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Job Description

About the Role

The Technical Administrator will be responsible for processing all admin for the Technical Team, ensuring seamless day-to-day operations. This role requires strong organizational skills and attention to detail.

Key Responsibilities

  • Process quotations as per RFQs received from the Team or standard service hours
  • Ensure correct pricing quoted per modality, obtain selling prices for parts if required
  • Follow up with customers on quotes sent and not yet accepted
  • Receive breakdown reports from customer and log the call with the relevant regional team
  • Immediately create job card for the breakdown
  • Follow up with Regional Team if no response/feedback received
  • Processing Orders:
  • Ensure payment is received from COD (Cash On Delivery) Customers, and PO (Purchase Order) received from Government Institution before arranging for work to commence
  • Liaise with Technical Supervisor for Field Service Engineer availability and schedule appointment with the customer for job to be done
  • If parts are quoted, check stock on hand and transfer to relevant Field Service Engineer or place an order through Procurement
  • Ensure all necessary information is sent with the order
  • Convert quote to job on E-Works and assign to the allocated Field Service Engineer as per appointment scheduled
  • Transfer boot stock to Field Service Engineers on request
  • Check stock levels after each transfer to ensure we have sufficient minimum stock on hand
  • Schedule quarterly services with SLA customers and confirm appointments with the Team
  • Rectify Field Service Engineers inventory once they have provided feedback on parts used
  • Authorizing job cards and invoicing
  • Check Teams job cards for all necessary information, query missing information with the relevant Field Service Engineer
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Requirements

  • Previous experience would be beneficial, not a requirement
  • Computer literacy and proficiency in MS Office including Excel is a requirement for this position
  • Admin experience working with Field Service Technicians is essential

Qualifications

  • A Grade 12 certificate is the minimum requirement

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in North Johannesburg

In North Johannesburg, the administrative sector is a thriving industry, with various companies employing clerical and secretarial staff to support their operations. Typically, job seekers can expect to find a range of opportunities in this field, from small businesses to large corporations. Generally, administrative professionals play a vital role in ensuring the smooth running of an organisation’s day-to-day activities.

The salary range for admin and clerical roles in North Johannesburg is typically broad, with experience, company size, and industry sector being significant factors that can affect actual salaries. For example, someone with 2-3 years of experience in a small business may earn around R200,000 to R300,000 per annum, while an experienced administrator in a large corporation could earn upwards of R500,000 to R600,000 or more per year. However, it is essential to note that these are general estimates and can vary significantly depending on individual circumstances.

Common skills required for admin and clerical roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently with minimal supervision. Other essential skills may include data entry, bookkeeping, or customer service experience, depending on the specific job requirements. Generally, having a strong foundation in English language and literature is also highly valued.

Many industries employ administrative staff, including financial services sector, technology industry, manufacturing sector, and healthcare services. In these sectors, admin professionals often support teams of professionals, manage office operations, and provide critical back-office support to ensure the smooth delivery of services.

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Career development opportunities for admin and clerical staff are numerous, with many individuals progressing into leadership roles or specialising in specific areas such as human resources, payroll, or accounting. With experience and further training, professionals in this field can expect to take on more complex responsibilities, lead teams, and pursue senior administrative positions.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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