Job Description
About the Role
We are seeking a highly motivated and experienced professional to join our team as an Assistant Manager in our Somerset West store. As an Assistant Manager, you will play a vital role in ensuring the smooth and efficient running of the store, while delivering exceptional customer experiences and achieving sales, service, and cost targets within a high-end retail environment.
Key Responsibilities
- Assist in the day to day operation of the store to ensure effective trading and excellent customer service
- Support and advise customers with product selection, special orders, enquiries, and complaints
- Deputise for the Store Manager in their absence
- Assist with staff coordination including scheduling, supervision, motivation, and development
- Ensure the store is adequately staffed at all times
- Process sales transactions accurately and efficiently in line with till procedures
- Cash up in accordance with company policies with safety as a priority
- Assist with visual merchandising and store layout to maximise sales and brand image
- Support stock control including stock takes and ongoing inventory monitoring
- Receive, check, and process stock deliveries ensuring accurate paperwork completion
- Actively promote and present products using company sales and up selling techniques
- Maintain excellent product knowledge including care, use, and suitability
- Assist with the implementation of local marketing initiatives including in store demonstrations and special events
- Ensure the store is clean, tidy, and well maintained at all times
- Act as a key holder and ensure opening and closing procedures are followed correctly
- Ensure company and centre security procedures are adhered to
Requirements
- Minimum 2 years supervisory experience within a quality retail environment
- Previous management experience including recruitment, training, and staff development
- Strong customer service and selling ability
- Excellent verbal communication skills
- Basic numeracy and literacy skills
- Competent in Microsoft Word, Outlook, and Excel at a basic level
Qualifications
- Bachelor’s degree or equivalent qualification in Business Management or related field (if applicable)
Salary & Benefits
[Salary range: TBA]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Cape Town Region
The retail and wholesale sector in the Cape Town region is a dynamic and competitive industry, with many opportunities available for individuals seeking to start or advance their careers. Generally, job seekers can expect to find a range of roles across various sectors, including financial services, technology, manufacturing, and more. Typically, these positions require strong communication and customer service skills, as well as the ability to work in fast-paced environments.
When it comes to salary expectations, it’s essential to note that broad ranges can vary significantly depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may fall within a range of R30 000 – R60 000 per annum, while more senior positions can command salaries ranging from R80 000 – R150 000 or more. However, please note that these figures are only rough estimates, and actual salaries may differ depending on individual circumstances.
Common skills required for retail and wholesale roles in the Cape Town region include excellent communication and customer service skills, as well as basic mathematical and analytical skills. Many employers also require staff to be proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Additionally, strong organizational and time management skills are often essential, as well as the ability to work well under pressure and meet deadlines. Other common skills include inventory management, sales and stock control, and basic first aid.
In terms of industry sectors, retail and wholesale roles can be found in a range of industries, including financial services, technology, manufacturing, and more. The financial services sector is particularly prevalent, with many banks and financial institutions employing staff to manage their retail operations. Technology companies also commonly require staff to manage their online stores and e-commerce platforms. Manufacturing and distribution companies often employ staff to manage their warehouses and logistics.
For those seeking to advance their careers in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles involve more responsibility and decision-making, with salaries commensurately higher. Some common career paths include management and leadership positions, such as store manager or department head, as well as specialist roles like supply chain management or inventory control. With experience and training, individuals can also pursue careers in related fields, such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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