Job Description
About the Role
We are seeking a highly motivated and experienced Assistant Manager to join our team in Cape Town. As an integral part of our store management team, you will play a crucial role in driving sales, service, and cost targets while delivering an exceptional customer experience within a high-end retail environment.
Key Responsibilities
- Assist in the day-to-day operation of the store to ensure effective trading and excellent customer service
- Support and advise customers with product selection, special orders, enquiries, and complaints
- Deputise for the Store Manager in their absence
- Assist with staff coordination including scheduling, supervision, motivation, and development
- Ensure the store is adequately staffed at all times
- Process sales transactions accurately and efficiently in line with till procedures
- Cash up in accordance with company policies with safety as a priority
- Assist with visual merchandising and store layout to maximise sales and brand image
- Support stock control including stock takes and ongoing inventory monitoring
- Receive, check, and process stock deliveries ensuring accurate paperwork completion
Requirements
- Minimum 2 years supervisory experience within a quality retail environment
- Previous management experience including recruitment, training, and staff development
- Strong customer service and selling ability
- Excellent verbal communication skills
- Basic numeracy and literacy skills
- Competent in Microsoft Word, Outlook, and Excel at a basic level
Qualifications
- None mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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