Job Description
About the Role
A leading Cloud Solutions company is on the hunt for a highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect and trusted advisor for their customers, designing, deploying, and managing sophisticated communication solutions that solve real-world business problems. You will be at the forefront of their innovation, working with a diverse technology stack that includes VoIP, cloud platforms, and emerging AI. If you are a natural problem-solver with a passion for technology and a talent for building strong customer relationships, we want to hear from you.
Key Responsibilities
- Design, deploy, and manage bespoke VoIP and contact center solutions that meet and exceed client expectations.
- Act as the subject matter expert for their product suite, guiding clients through complex technical challenges and demonstrating the value of their offerings through compelling presentations and demos.
- Work closely with the Projects department to ensure solutions are delivered on time, within budget, and to the highest standard.
- Install, configure, and maintain network services, servers (including clusters), and software. You will manage system backups, monitor performance, and perform advanced troubleshooting to ensure maximum uptime and reliability.
- Provide detailed training to clients, empowering them to make the most of their new systems. You will also analyse their business processes to identify opportunities for improvement.
- Contribute to tender bids and formulate solution pricing and quotes, aligning technical possibilities with commercial goals.
- Maintain the future roadmap for solution upgrades and run pilot programs (POCs) for new technologies within customer environments.
Requirements
- Matric essential
- Relevant tertiary qualification or equivalent experience essential
- 6+ years in a technical customer-facing role (e.g., 1st/2nd Line Support, Technical Account Management).
- 5+ years of hands-on experience with VoIP and IP Telephony technologies.
- Proven expertise in network diagnostics and proficiency with monitoring tools (e.g., Zabbix).
- A valid driver’s license and your own reliable transport are required.
Qualifications
- Relevant tertiary qualification or equivalent experience essential
Note: I’ve followed the exact structure and formatting requirements provided, while preserving all original information intact. I’ve also avoided adding any additional details not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Software Engineer Jobs in Gauteng
In Gauteng, the software engineering job market is generally strong, with high demand for skilled professionals to support the growth of various industries. Typically, software engineers in this region are in high demand, particularly in the technology and financial services sectors. As a result, career prospects for software engineers in Gauteng are often considered promising.
The salary range for software engineers in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger companies and more established industries. However, it is essential to note that actual salaries can differ significantly from these broad ranges, and individual circumstances should be taken into account. For example, entry-level software engineers may start at the lower end of the scale, while senior engineers with significant experience may earn at the upper end.
Common skills for software engineers in Gauteng typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with Agile development methodologies and version control systems like Git. Strong problem-solving skills, attention to detail, and effective communication are also highly valued. Additionally, many employers look for software engineers who have a solid understanding of data structures, algorithms, and computer systems. Other relevant skills may include cloud computing, cybersecurity, or machine learning.
Software engineers in Gauteng can be found across various industry sectors, including the technology industry, financial services sector, manufacturing sector, and more. The demand for skilled software engineers is particularly high in the tech industry, where companies are constantly looking to innovate and stay competitive. In contrast, smaller companies and startups may prioritize skills like adaptability and creativity.
Career development opportunities for software engineers in Gauteng are often plentiful. Many employers offer comprehensive training programs and mentorship schemes to help professionals develop their skills and advance in their careers. Additionally, professional certifications like those offered by the Institute of Electrical and Electronics Engineers (IEEE) or the International Association for Software Quality (IASQ) can be beneficial in demonstrating expertise and commitment to the profession.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Send a thank-you email within 24 hours after your interview.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Commodities Account Manager posted by Collab SA
What You’ll Be Doing Account & Relationship ManagementAct as the primary point of contact for allocated customersGrow and maintain long-term…
View JobGauteng: Junior FOH / Floor Manager posted by Craven Cottage CC
Duties: Assist in all areas where neededChecking that all duties have been completed by floor staff.Conduct staff performance evaluationsDaily Cash-upDeal...
View JobWestern Cape: Storeman posted by Craven Cottage CC
Duties: Checking and ensuring the items aren’t damaged, is the correct pack size and weight.Storing in the correct storeroom or…
View JobWestern Cape: Housekeeping Supervisor posted by Craven Cottage CC
Duties: Monitor and administer time and attendance policyMonitor staff to ensure accountability in compliance with departmental goals.Execute operational...
View JobWestern Cape: Butler posted by Craven Cottage CC
Duties: Meet guests when they arrive and getting them settled in their roomsAnticipate guests’ needs by learning their preferences, allergies,…
View JobWestern Cape: Event Manager posted by Craven Cottage CC
Duties: Liaise with clients to define goals, develop event concepts, create detailed proposals, timelines, and budgets.Negotiate contracts, coordinate...
View Job
Browse Employers
Job Alerts