Job Description
About the Role
We are seeking a highly experienced and skilled Assistant Site Manager to join our team at Carlysle Human Capital. As a key member of our operations team, you will support the Site Manager in all aspects of store operations, ensuring seamless day-to-day management and exceptional customer experience.
Key Responsibilities
- Support the Site Manager in opening/closing procedures, staff scheduling, and stock management
- Lead, coach, and motivate the team to deliver exceptional customer service and achieve sales goals
- Handle customer queries, complaints, and escalations professionally and efficiently
- Monitor inventory levels, conduct stock counts, and minimise shrinkage
- Assist with staff training, performance reviews, and recruitment when required
- Drive promotional activities and ensure compliance with company policies, health & safety standards
- Step up as acting manager in the absence of the Store Manager
Requirements
- 24 years’ experience in retail/supervisory role (Assistant Manager or Team Leader experience preferred)
- Strong leadership skills with the ability to inspire and manage a team
- Excellent communication, problem-solving, and organisational abilities
- Matric certificate (essential); post-matric qualification in Retail/Business Management advantageous
Qualifications
- Matric certificate
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Emfuleni
Emfuleni, located in the Gauteng province of South Africa, is home to a diverse range of industries, including retail and wholesale. Typically, jobs in this field involve supporting the day-to-day operations of businesses, managing inventory, and providing excellent customer service. Generally, these roles are often entry-level or mid-level positions that offer opportunities for career growth and development.
Salaries for retail and wholesale professionals in Emfuleni can vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R150 000 to R300 000 per annum, although this is a broad range, and actual salaries may differ. It’s also worth noting that senior roles or those in specific industries, such as technology, may command higher salaries. However, these figures are only general guidelines and should not be taken as exact representations of current job market conditions.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, ability to work well under pressure, basic computer literacy, and strong inventory management skills. Typically, candidates with experience in logistics, supply chain management, or sales are well-suited for these types of roles. Additionally, having a valid driver’s license and being able to lift up to 25kg may be beneficial.
The retail and wholesale industry is often found in various sectors, including the financial services sector, technology industry, manufacturing sector, and more. In Emfuleni, common industries that employ these types of roles include retail stores, distribution centers, warehouses, and e-commerce platforms. While this list is not exhaustive, it provides a general idea of where to find job opportunities in this field.
Career development opportunities are plentiful for those interested in retail and wholesale. Typically, career progression paths may involve moving into senior roles such as team leader or manager, or transitioning into specialized fields like supply chain management or logistics. With experience and further education, professionals can also explore related careers in e-commerce, entrepreneurship, or consulting.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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