Western Cape: Senior Client Relations Manager posted by Time Personnel

January 29, 2026 Jobs in South Africa

Time Personnel

Western Cape

Fashion/Textile

Job Description

About the Role

We are seeking an experienced Senior Client Relations Manager to join our team at Time Personnel in the Western Cape. As a key member of our sales team, you will be responsible for managing high-end client relationships, driving sales growth, and leading a small team to achieve exceptional results.

Key Responsibilities

Client Relationship Management: Develop and nurture relationships with high-end clients, interior designers, architects, and specifiers
Providing a world-class sales experience to every client, from first enquiry to final delivery
Understanding client needs and presenting solutions that match their vision and requirements
Driving sales of luxury interior products by identifying new business opportunities, achieving monthly and quarterly sales targets, and expanding the brand’s reach within the luxury market
Interacting with clients and developing a good rapport and opening conversations
Closing of deals accurately and professionally
Creating quotes and invoices according to clients’ needs
Project management: overseeing various projects throughout the shop
Ensuring timely follow-up on all leads and ongoing support to clients
Ordering supplies needed and liaising with contractors
Ordering correct supplies needed for custom orders
Building and maintaining strong client relationships with private clients, decorators, and designers
Leading and mentoring junior team members, ensuring smooth daily operations and positive team culture
Overseeing showroom presentation and ensuring all merchandise is showcased beautifully
Assisting with sales administration, quotes, invoicing, and client follow-ups
Coordinating daily store operations, stock management, and workflow planning
Acting as a senior point of contact for customer queries and service recovery

Requirements

2 – 4 years’ experience in a similar sales role
Own reliable vehicle essential
Fluent in English and Afrikaans
Proactive, self-motivated, and comfortable working independently
Previous people-management or supervisory experience
An outgoing confident personality with excellent verbal and written communication skills
Strong sales experience with proven results in high-end retail or similar

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Qualifications

Grade 12

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Fashion/Textile Jobs in Western Cape

The Western Cape is home to a thriving fashion and textile industry, with numerous opportunities for professionals to pursue their careers in this field. Typically, the job market for fashion and textile positions in the region is dynamic, with an ongoing demand for skilled workers in various sectors such as manufacturing, design, and marketing. Generally, this demand is driven by the growth of local businesses and international brands operating in South Africa.

When it comes to salary ranges for fashion and textile professionals in Western Cape, it’s essential to note that these figures can vary widely depending on factors like experience, company size, and industry sector. Typically, salaries range from around R200 000 to over R500 000 per annum, although actual salaries may be higher or lower than this broad estimate. For example, more senior roles in large companies, particularly those in the technology industry, can command significantly higher salaries.

Common skills for fashion and textile professionals in Western Cape include proficiency in computer-aided design (CAD), knowledge of textile science, and experience with garment construction and pattern making. Other essential skills include strong communication and project management abilities, as well as the ability to work effectively in a team environment. Additionally, many roles in this industry require attention to detail, creativity, and problem-solving skills.

The fashion and textile industry in Western Cape is often associated with various sectors, including manufacturing, design, marketing, and retail. Common industries that employ fashion and textile professionals include the technology industry, financial services sector, and manufacturing sector. These industries value workers who can design, develop, and produce high-quality products, as well as those who can effectively market and sell these products.

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For career development, aspiring fashion and textile professionals in Western Cape often look to pursue roles such as senior designer, production manager, or marketing specialist. Opportunities for advancement may also exist within smaller businesses or startups, where entrepreneurship and innovation are valued. Regardless of the industry sector, many fashion and textile professionals in Western Cape benefit from ongoing training and development programs, which can help them stay up-to-date with the latest trends and technologies.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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