Western Cape: Administrative Assistant posted by Persona Staff

January 28, 2026 Jobs in South Africa

Persona Staff

Western Cape

Client Services/Sales Support

Job Description

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Persona Staff in the Western Cape. As an Administrative Assistant, you will provide administrative support to operations and service teams, ensuring seamless day-to-day operations. Your excellent communication skills and ability to work independently will be invaluable assets to our team.

Key Responsibilities

Provide administrative support to operations and service teams
Coordinate scheduling and assist with service-related administration
Maintain accurate records, documentation, and filing systems
Prepare quotations and supporting documents using internal systems and spreadsheets
Handle invoicing and day-to-day billing processes
Manage debtor accounts, including follow-ups and reconciliations
Compile, update, and distribute operational and service reports
Answer incoming calls and assist with general office communication
Support overall office administration and ad hoc administrative tasks

Requirements

Minimum of 3 years’ experience in an administrative or office support role
Exposure to financial administration, including invoicing and debtors management
Proficient in Microsoft Office (Excel essential)
Experience working on accounting or invoicing software (Xero advantageous)
Strong organisational and time-management skills
High attention to detail with the ability to manage multiple tasks
Professional telephone manner and communication skills
Ability to work independently and as part of a team

Qualifications

Minimum of 3 years’ experience in an administrative or office support role
Exposure to financial administration, including invoicing and debtors management
Proficient in Microsoft Office (Excel essential)
Experience working on accounting or invoicing software (Xero advantageous)

[No benefits information mentioned in original job description] [No additional details mentioned regarding work environment or company culture]

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How to Apply

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About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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