Job Description
About the Role
We are seeking a highly skilled and experienced Duty Manager to join our team at Bright Placements (PTY) Ltd. As a key member of our front-of-house staff, you will be responsible for ensuring the smooth operation of our lodge, providing exceptional service to our guests, and maintaining high standards of cleanliness and maintenance.
Key Responsibilities
- Daily admin tasks such as stats, weekly orders, stocksheets and counts, petty cash, invoicing for check out guests.
- Service of guests meals, including providing support to the FOH team by assisting with the meal set ups and service, ensuring service is run smoothly.
- Check in of guests upon arrival.
- Room checks for arrivals.
- Overseeing Housekeeping and Food and beverage team.
- Daily menu planning with Chefs according to Dietary requirements and ensuring no repeats of menu items.
- Sourcing of new goods for the lodge.
- Implementing new Protocols issued out by myself.
- Receiving deliveries and capturing stock on the system.
- Overseeing general maintenance and cleanliness of lodge and guests rooms.
Requirements
- Valid Drivers license
- Valid first aid level 1 (Preferred)
- Previous working experience in similar role
- Experience on Microsoft office programs, specifically Excel
Qualifications
- Formal education/certification (if applicable)
Salary & Benefits
Meals while on duty as well as a variety of groceries are supplied for while off shift. Live in position is also offered. A compulsory provident fund and gratuities are provided. The working cycle is 3 weeks on and 1 week off, with 18 days annual leave per year.
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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