Job Description
About the Role
Hire Resolve, a leading recruitment agency in Cape Town, is seeking an experienced Retail Operations Manager to join their team. The successful candidate will be responsible for driving productivity, profitability, and customer service levels across our retail operations. With a strong business acumen and operational financial skills, you will play a key role in advising retailers on retail growth, profitability, and cash flow.
Key Responsibilities
- Advise and assist retailers with retail growth, profitability, and cash flow
- Liaise with and assist retailers with store openings and re-launches
- Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
- Performing store audits through structured store visits and the provision of written reports
- Financial management compile budgets in line with business strategy and growth plans
- Manage risk in potential bad debt
- Ensuring that store standards are upheld according to the specifications and the respective hygiene and store standards audits
- Engage with location-specific suppliers and service providers to facilitate growth and resolution
- Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations
- Identify service delivery obstacles and challenges and provide recommendations
Requirements
- Good business acumen and operational financial skills
- Valid Drivers License, a necessity
- Must be willing to travel extensively
- Finance or Business-related tertiary qualification
- Computer literacy (MS Office)
- Retail management experience preferably at the management level
- Knowledge of FMCG is essential
- High energy levels with a high-stress tolerance
- Sound leadership and people skills
- Good interpersonal, analytical, and problem-solving skills
Qualifications
- Finance or Business-related tertiary qualification
Salary & Benefits
R700K/yr – R900K/yr, salary negotiable
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Operations Jobs in Western Cape
When it comes to Operations positions in the Western Cape, South Africa, one can expect a diverse and dynamic job market. Typically, operations roles involve managing day-to-day activities, ensuring efficiency, and implementing processes to achieve business objectives. Generally, these roles are found across various industries, including manufacturing, logistics, and financial services sector.
Salary expectations for Operations positions in the Western Cape vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R500 000 to R1 million per annum, with common ranges falling between R600 000 and R800 000. However, it is essential to note that actual salaries may differ based on individual circumstances. Company size, for instance, can significantly impact salary scales, while experience in the field can also influence earning potential.
Common skills required for Operations positions include strong analytical and problem-solving abilities, effective communication and collaboration skills, and attention to detail. Typically, a degree or diploma in a relevant field such as business administration, operations management, or supply chain management is preferred. Proficiency in Microsoft Office, particularly Excel, and experience with project management tools are also highly valued.
Operations roles can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In general, organizations seek candidates who can optimize processes, manage resources, and drive efficiency gains.
Career development opportunities for Operations professionals in the Western Cape often involve taking on additional responsibilities, pursuing specialized training or certifications, and moving into leadership roles. Typically, career progression paths may include positions such as operations manager, business analyst, or supply chain specialist.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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