Job Description
About the Role
Inbound DMC offering extraordinary expeditionary routes in northern Tanzania is currently recruiting for a Senior Travel Designer to join our team. As a key member of our sales development team, you will be responsible for creating and managing travel arrangements, providing exceptional customer service, handling reservations, and overseeing travel consulting and management tasks.
Key Responsibilities
- Start to finish luxury market bookings focussed on East Africa
- Ensuring that all booking issues are resolved, managing all the changes and adding any developments to the booking to ensure that the client’s trip is booked and planned perfectly
- Ensure all relevant reservations systems and any other internal systems are up-to-date
- Handle Accommodation, flights, transfer & touring bookings
- Book relevant tickets as required
- Book relevant accommodation
- Ensure all booking details pull through accordingly once confirmation emails are received
- Handle queries on various matters
- Process any additional changes/updates after confirmation to the itinerary
- Maintain booking file (electronically) incl. Agent correspondence, AP correspondence, costings, invoices & credit notes and updated booking file cover/summary
Requirements
- At least 5+ years experience in luxury travel or hospitality industry
- Bachelor’s degree in hospitality management or Tourism
- In-depth product knowledge East Africa, particularly Tanzania and Kenya
- Travel Consulting, Travel Management, and Travel Arrangements skills
- Customer Service and Reservations experience
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Knowledge of safari destinations and wildlife conservation
- Problem-solving skills and ability to work under pressure
- Proven track record in customer relationship management and developing travel products and services, specifically in the inbound tourism sector
- Computer literate (Microsoft Office, email, Internet)
- Excellent written and verbal communication skills in English
- Familiarity with TourPlan, WISH, or other booking / operating systems
Salary & Benefits
[Salary details not specified – SKIP this entire section]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Other
In Other, South Africa’s IT and computer industry is rapidly evolving, with a strong demand for skilled professionals to drive innovation and growth. Typically, job seekers in this field can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and more. Generally, this sector offers stable employment prospects, diverse career paths, and opportunities for professional development.
Salary expectations for IT and computer professionals in Other vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for entry-level positions can start from around R200 000 to R400 000 per annum, while senior roles can command salaries ranging from R600 000 to R1 million or more. However, these figures are highly variable and should be taken as rough estimates, with actual salaries influenced by individual circumstances.
Common skills required for IT and computer professionals in Other include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of cloud computing platforms like AWS or Azure, and understanding of security protocols. Typically, these roles also require strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.
The IT and computer industry in Other commonly employs professionals in various sectors, including technology, financial services, manufacturing, healthcare, and more. Financial services companies, for example, often require skilled IT staff to manage their networks, databases, and systems. Technology firms, on the other hand, may employ software developers, data scientists, or cybersecurity specialists.
For those interested in pursuing a career in IT and computer science, there are many opportunities for professional development and advancement. Typically, experienced professionals can progress to leadership roles, take on specialist functions, or pursue advanced qualifications like master’s degrees. Many companies also offer training and development programs to help employees build new skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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