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Cape Town: Groups Reservationist posted by HotelJobs

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Job Description

Role Overview The Groups Reservationist is responsible for the efficient handling and coordination of group; conference, series, and tour bookings across a multi-property hospitality collection. The role ensures accurate system management, clear interdepartmental communication, and a seamless booking journey from enquiry to arrival. This position requires strong attention to detail, excellent organisational skills, and the ability to manage multiple group bookings while maintaining high service standards and commercial accuracy. Key Responsibilities Group & Series Reservations Manage group, conference, and series reservations from initial enquiry through to confirmation and arrival. Load; update, and maintain group bookings accurately on the PMS. Prepare and issue quotations, confirmations, and contracts in line with approved rates and policies. Manage rooming lists, cut-off dates, allotments, amendments, and special requirements. Coordination & Internal Communication Act as the key liaison between Reservations, Sales, Front Office, Finance, and Operations. Ensure all operational departments receive complete and accurate group information timeously. Communicate changes, cancellations, and updates clearly to internal teams and clients. Billing & Financial Accuracy Apply correct billing instructions, deposits, and payment terms. Liaise with Finance regarding proformas, invoicing, and outstanding payments. Ensure financial accuracy in all group bookings and contracts. Systems; Reporting & Controls Maintain accurate group data and documentation on reservation systems. Monitor pick-up, cut-off dates, and release periods in line with policy. Compile group arrival lists, forecasts, and management reports as required. Client Service & Relationship Management Deliver professional, efficient, and courteous service to tour operators, travel agents, and corporate clients. Respond promptly to queries and resolve issues in a calm, solutions-driven manner. Maintain strong working relationships with key trade partners. Experience & Skills Experience Minimum 23 years experience in hotel, lodge, or resort reservations. Proven experience handling group and series bookings . Experience working within a multi-property or high-volume environment advantageous. Familiarity with PMS systems (Opera, Protel, MEWS or similar). Skills & Competencies Exceptional attention to detail and accuracy. Strong organisational and time-management skills. Clear and professional written and verbal communication. Ability to manage multiple bookings, deadlines, and priorities. Solid understanding of rates, deposits, and billing procedures. Personal Attributes Methodical; calm, and reliable. Service-driven with a professional approach. Comfortable working independently and as part of a team. Adaptable in a fast-paced, deadline-driven environment. Working Environment Office-based reservations role. Standard hospitality working hours with flexibility during peak group periods.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

View Job  South Africa: Head Sommelier posted by Kendrick Recruitment

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
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JVR Jobs connects you with employers – we don’t process applications directly.

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Cape Town: Groups Reservationist posted by HotelJobs

Advertisement



Job Description

Role Overview The Groups Reservationist is responsible for the efficient handling and coordination of group; conference, series, and tour bookings across a multi-property hospitality collection. The role ensures accurate system management, clear interdepartmental communication, and a seamless booking journey from enquiry to arrival. This position requires strong attention to detail, excellent organisational skills, and the ability to manage multiple group bookings while maintaining high service standards and commercial accuracy. Key Responsibilities Group & Series Reservations Manage group, conference, and series reservations from initial enquiry through to confirmation and arrival. Load; update, and maintain group bookings accurately on the PMS. Prepare and issue quotations, confirmations, and contracts in line with approved rates and policies. Manage rooming lists, cut-off dates, allotments, amendments, and special requirements. Coordination & Internal Communication Act as the key liaison between Reservations, Sales, Front Office, Finance, and Operations. Ensure all operational departments receive complete and accurate group information timeously. Communicate changes, cancellations, and updates clearly to internal teams and clients. Billing & Financial Accuracy Apply correct billing instructions, deposits, and payment terms. Liaise with Finance regarding proformas, invoicing, and outstanding payments. Ensure financial accuracy in all group bookings and contracts. Systems; Reporting & Controls Maintain accurate group data and documentation on reservation systems. Monitor pick-up, cut-off dates, and release periods in line with policy. Compile group arrival lists, forecasts, and management reports as required. Client Service & Relationship Management Deliver professional, efficient, and courteous service to tour operators, travel agents, and corporate clients. Respond promptly to queries and resolve issues in a calm, solutions-driven manner. Maintain strong working relationships with key trade partners. Experience & Skills Experience Minimum 23 years experience in hotel, lodge, or resort reservations. Proven experience handling group and series bookings . Experience working within a multi-property or high-volume environment advantageous. Familiarity with PMS systems (Opera, Protel, MEWS or similar). Skills & Competencies Exceptional attention to detail and accuracy. Strong organisational and time-management skills. Clear and professional written and verbal communication. Ability to manage multiple bookings, deadlines, and priorities. Solid understanding of rates, deposits, and billing procedures. Personal Attributes Methodical; calm, and reliable. Service-driven with a professional approach. Comfortable working independently and as part of a team. Adaptable in a fast-paced, deadline-driven environment. Working Environment Office-based reservations role. Standard hospitality working hours with flexibility during peak group periods.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

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Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Set up job alerts on major job boards to be notified of new opportunities quickly.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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