Cape Town: Hotel Receptionist posted by HotelJobs

February 8, 2026

HotelJobs

Western Cape

Other IT/Computer

Job Description

REQUIREMENTS: As least two years experience in the Hotel industry, in a similar position Computer literate Front Office and Cashiering experience, an advantage Excellent knowledge of Microsoft Office Fluent in English Display a high level of emotional intelligence and be well groomed. Customer orientation, professional charm and sophistication is an advantage Ability to work shifts and occasional overtime QUALIFICATIONS: Minimum Std. 10 (Grade 12) Hospitality Management Diploma or equivalent qualifications advantageous KEY RESPONSIBILITIES: To ensure that all guests are checked in and out in a professional, efficient and courteous manner and maintain a high standard of personal service with all customers, internal and external as well as public areas surpassing those as set out by The Hotel. Ensuring that Front Office policies and procedures regarding front desk procedures, switchboard duties, handling incoming messages, mail, deliveries, packages etc. are strictly adhered to. Dealing with all guest queries regarding bookings, in house queries, payments and after departure services. To assist the Sales & Marketing department in promoting and selling the hotel & the facilities to prospective guests. Ensuring effective communication from the reception department to all operational departments. To make reservations in the absence of the Reservations department and after hours. To be fully aware of the trends in the industry and make suggestions for the improvement of the running of the Front Desk. To assist as far as possible with the induction and training of new staff members and students. To carry out duties that the Front Office & Rooms Division Managers may require from time to time.

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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