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Midrand: Operational Consultant posted by Tower Group

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Job Description

About the Role

We are seeking a skilled Operational Consultant to join our team at Tower Group in Midrand, supporting the Finance operational activities for Vodacom Payments. As a key member of our multi-skilled resource team, you will be responsible for assisting with day-to-day tasks, including manual capturing of merchant data, validation and correction of FICA/AML documentation, and providing second-level query management support.

Key Responsibilities

  • Assist with the manual capturing of merchant data as and when required
  • Validate and correct FICA/AML documentation loaded by sales agents using the Merchant Assisted On-Boarding App and merchants performing self on-boarding through the Merchant Online Application Journey (SMME Portal) to ensure that the documents presented meets the FICA/AML standards set
  • Provide day-to-day second-level query management support as it pertains to changes in information already hosted on the core system, additional terminal requests, terminal deployment queries, general value-added services queries, integration liaison and site validations for e-Commerce deployments, liaison and support with suppliers who fall within the ambit of accountability, and settlement/balancing queries
  • Act as SMEs for projects that affect the areas of responsibility

Requirements

  • Multi-skilled resource team experience
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills

Qualifications

No formal education qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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