Job Description
About the Role
We are seeking an experienced Site Supervisor to lead our retail merchandising team in Durban. As a key member of our store management team, you will be responsible for ensuring excellent product placement, stock rotation, and pricing accuracy across multiple sites. With a strong understanding of retail operations and merchandising principles, you will be the main point of contact between merchandisers, store management, and head office.
Key Responsibilities
- Supervise, manage and support merchandisers on sites
- Ensure correct product placement, stock rotation, pricing accuracy
- Monitor daily attendance, productivity, and performance of merchandisers
- Conduct regular store visits to ensure merchandising standards are met at all times
- Train, coach, and mentor merchandisers to improve performance and maintain consistency
- Liaise with store management to address operational and merchandising requirements
- Identify and resolve site-related issues promptly and professionally
- Assist with stock counts, audits, and store readiness checks
- Compile and submit daily, weekly, and monthly operational and performance reports
Requirements
- Grade 12 (Matric)
- Minimum of 35 years experience in retail merchandising
- At least 12 years proven experience in a supervisory or team leader role
- Experience managing staff in a retail or FMCG environment
- Ability to manage multiple sites and teams simultaneously
- Strong communication, leadership, and problem-solving skills
- Good administrative and reporting skills
- Ability to work independently and under pressure
Qualifications
- Grade 12 (Matric)
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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