Job Description
Front of House Hospitality Management & F&B (FOH & Kitchen)
Month End Stock Takes & continuous stock control
Reservations/Reception
Finance, Admin, Stock Controls & Stocktaking
Housekeeping
Communicating with HODs on bookings information,
Maintenance
Management of maintenance staff and tasks planned and unplanned
HR
Requirements:
Grade 12
Hospitality or Game Lodge Management qualification
At least 3-5 years previous work experience in management roles in related lodge environments.
Management experience in luxury lodge environment
Focus of Guest experience delivery from each department
Systematic and strong with protocols
An understanding of budget control and financial management and planning for the future of the lodge
Hands on staff management and staff disciplinary process
Eye for detail and good all-rounder in all aspects of the lodge
Experience and ability to train staff
Reservations and front office administration & practices
Computer Literate
Fluent in written and spoken English
Driver’s License valid PDP beneficial
Valid First Aid Certification is beneficial
South African Citizen
Physically fit, sober habits and in good health
Honest person with high sense of integrity
Strong leadership skills with a sense of ownership (accountability) and pride in work
Well groomed, good personal hygiene & presentable with a friendly personality
Strong work ethic, ability to work unsupervised, work flexible hours and extended hours.
Empathetic and compassionate personality
Good interpersonal skills
Self-motivation, enthusiasm, passion and energy
Excellent decision maker
Methodical work ethic with a high regard for attention to detail
Flexible attitude and willing to take on tasks as necessary
Excellent organizational and administrative skills
Package on offer:
Neg (DOE)
Live in (single freestanding accommodation)
Work Schedule: 7 days a month off (no cycles)
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